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BMW of North Haven

North Haven, CT

4.5
1,396 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,396 reviews

May 14, 2021

Great people make for a first class experience. Very Great people make for a first class experience. Very professional staff. We were acknowledged as soon as we walked into the showroom by Chris Combs More

by TOM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Chris Combs
May 14, 2021 -

BMW of North Haven responded

Thank you so much for your excellent review, Tom! We are so glad that Chris had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. The Ultimate Experience The Team at BMW of North Haven

May 14, 2021

BMW of North Haven provides customer friendly service and enjoyable car purchase experience. Salma is an outstanding sales representative I would highly recommend the dealership to friends and family More

by dwu10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Jones, Eduardo Calderon, Salma Cole
May 14, 2021 -

BMW of North Haven responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of North Haven. The Ultimate Experience The Team at BMW of North Haven

May 14, 2021

I was under the impression my car was due for service in a few weeks when I brought it in to have the seat calibration warning checked & get a replacement for the wheel emblem someone took of the wheel rim. More

by LWANOSKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alison Connors
May 14, 2021 -

BMW of North Haven responded

Thank you for your feedback! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of North Haven. The Ultimate Experience The Service Team at BMW of North Haven

May 14, 2021

Excellent customer service and communication between the sales, finance and service team. Both teams are very professional and communicate well with the customer and are very professional. More

by BURNS.FOOTBALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Ellen McHenry, Ashley Roudie, Oraine Graham, Alison Connors
May 15, 2021 -

BMW of North Haven responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Ultimate Experience The Service Team at BMW of North Haven

May 14, 2021

Called to get a new tire not found at normal tire stores and was able to make an appointment in a few days. Fast and efficient. Friendly as well. More

by adamtmccarthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Taylor Middagh, Ashley Roudie, Don Smith, Oraine Graham, Alison Connors, Luis Cubille
May 15, 2021 -

BMW of North Haven responded

Thank you so much, Adam, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at BMW of North Haven. Please don't hesitate to reach out if you need anything else. The Ultimate Experience The Service Team at BMW of North Haven

May 13, 2021

Best thing I can say is just being here feels better aesthetically and mentally dealing with good people, than at other dealerships. Appreciated the professionalism. More

by Hiimjosh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Fitzenberger
May 13, 2021 -

BMW of North Haven responded

Thank you so much for taking the time to share your feedback with us, Josh! If there is anything else we can do to assist you, please do not hesitate to let us know. We're thrilled that you enjoy working with us--we feel the same! The Ultimate Experience The Team at BMW of North Haven

May 13, 2021

Very friendly staff and accommodating. Basal went above and beyond to make this experience great and not feel pressured for me to make a quick decision. More

by kheslin01
Friendliness
Recommend Dealer
Yes
Employees Worked With
Basel Saad
May 13, 2021 -

BMW of North Haven responded

Thank you for your review and kind words for Basel! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of North Haven. The Ultimate Experience The Team at BMW of North Haven

May 12, 2021

100% attentive with 0% pressure. Ellen had 2 deals going at once, yet she made me feel like I was the only one in the showroom. A true pro. She answered every question and handled each task with ease and More

by kristenk0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Jones, Eduardo Calderon, Ellen McHenry
May 12, 2021 -

BMW of North Haven responded

Here at BMW of North Haven, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear, Kristen, you enjoyed your experience with Ellen, and it was a pleasure having you at the dealership. We appreciate your review! The Ultimate Experience The Team at BMW of North Haven

May 10, 2021

Maintenance on my leased BMW has always been easy to schedule and whether I take a loaner or not has been a decision I have been able to make on my own. While I chose to wait the last time, I was able t More

by RITACCOJG
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Mismas
May 10, 2021 -

BMW of North Haven responded

It has been a pleasure serving you, Rita. Quality customer service is always our number one priority, and we're happy to hear that Stephanie has met your expectations. Thank you again for choosing BMW of North Haven; we look forward to having you as one of our valued customers for many more years to come! The Ultimate Experience The Service Team at BMW of North Haven

May 10, 2021

Will definitely do business here again. Chris Combs was very responsive to my emails and text messages. Eduardo Calderon was very informative in explaining things to us. More

by scottmcclure1966
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Chris Combs
May 10, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate this awesome, five-star review. We're glad to hear that both Chris and Eduardo delivered such a great experience! Congratulations on your new purchase, Scott! The Ultimate Experience The Team at BMW of North Haven

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