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BMW of Orland Park
Orland Park, IL
1,837 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,837 reviews
June 21, 2025
Great service—easy process! Nice follow up and response to questions. Huge selection of vehicles. Nice follow up and response to questions. Huge selection of vehicles. More
by pecarter110
Verified Customer
June 20, 2025
Richard always does a great job, the mechanic who had worked on my valve cover gasket in a previous idiot not so great, which was the reason for this visit. worked on my valve cover gasket in a previous idiot not so great, which was the reason for this visit. More
by DONAHUEDD
Employees Worked With
June 20, 2025
Went for a recall item - that was fine. Asked for an oil change, bill was overcharged until questioned about it, then he changed it to the regular price (he said something about a computer Asked for an oil change, bill was overcharged until questioned about it, then he changed it to the regular price (he said something about a computer issue - ya right).. Said vehicle required an overall inspection of over $200. Declined, but he said the notification light would be left on. Normal inspection said I may need to replace two front tires soon (OK). I told him to turn the notification light off, he said not sure they can do that, I assured him they could, they went back and did. Dealer charges 3% to use a credit card. Bought my car there, but won't be back. More
by DGAFF11
Employees Worked With
June 20, 2025
Kevin did a great job letting me know what was going on with my car. with my car. More
by RON_HIRSCHMAN0705
Employees Worked With
June 20, 2025
Would never go back. Couldn’t get the sale done had to chase them. Not even a week later a ton of lights are on. Bring it back told To take to a different dealership Couldn’t get the sale done had to chase them. Not even a week later a ton of lights are on. Bring it back told To take to a different dealership More
by LisAmazzoni82909
June 20, 2025
Liz did a wonderful job with taking care of me the two times I was there. I was accommodated with a rental while my car was in service. She kept me updated and I really appreciate it. times I was there. I was accommodated with a rental while my car was in service. She kept me updated and I really appreciate it. More
by COLLINSTINA32
Employees Worked With
June 20, 2025
The service department was very professional and everything was handled well. Liz was personable and attentive to detail. everything was handled well. Liz was personable and attentive to detail. More
by FASETARO
Employees Worked With
June 20, 2025
James provided excellent customer service while providing me with up to date info of my vehicle! me with up to date info of my vehicle! More
by Manny
Employees Worked With
June 20, 2025
Sarim was very helpful and professional. Transaction went smoothly and communication was good. Will recommend! Transaction went smoothly and communication was good. Will recommend! More
by pawel12
Employees Worked With
June 20, 2025
Victoria is amazing! I will never buy a car from anyone else! She is the most kind, personable, and honest sales associate. I absolutely love my new vehicle, and will alw I will never buy a car from anyone else! She is the most kind, personable, and honest sales associate. I absolutely love my new vehicle, and will always come to service here and everyone else I met at the dealership was also amazing! More
by John
Employees Worked With
