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BMW of Orland Park
Orland Park, IL
1,778 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,780 reviews
May 31, 2025
James Hatchett is great. He is friendly and professional. It is always a pleasant experience. Except when bill comes, lol. He is friendly and professional. It is always a pleasant experience. Except when bill comes, lol. More
by BONCZAK1
Verified CustomerEmployees Worked With
May 31, 2025
Very good customer service. My car was fixed quickly and they are waiting for a part to get there to finish. My car was fixed quickly and they are waiting for a part to get there to finish. More
by ISASERO29
Employees Worked With
May 30, 2025
James is professional, knowledgeable and thorough. His service is always impeccable. He makes sure you are confident that your car has been serviced with excellence before you leave. His service is always impeccable. He makes sure you are confident that your car has been serviced with excellence before you leave. More
by VICTORYFOCUSED
May 30, 2025
Service was great I was treated with respect. They answered all my questions, friendly environment, and definitely would recommend family and friends to this dealership. They answered all my questions, friendly environment, and definitely would recommend family and friends to this dealership. More
by ANDRECARROLL65
Employees Worked With
May 30, 2025
You guys did a great job, as our local BMW our hope is your continued service will be great. your continued service will be great. More
by eazervos
May 30, 2025
Very professional everything was explained about the repairs made and how long the repair would take. repairs made and how long the repair would take. More
by MARCBOOMSMA
Employees Worked With
May 30, 2025
James was AMAZING as usual. I live minutes from Perillo but because of James I make the drive to Orland Park. I live minutes from Perillo but because of James I make the drive to Orland Park. More
by MS.WGPOPE
Employees Worked With
May 29, 2025
The service dept. provided efficient service and worked with me to ensure my day was not wasted while they worked. provided efficient service and worked with me to ensure my day was not wasted while they worked. More
by ANGELAOSBYCONNER
Employees Worked With
May 29, 2025
Mostly satisfied. I was disappointed a (more than $1,000) repair was suggested for a leaking water pump which this dealership had replaced only 10 months prior. It was I was disappointed a (more than $1,000) repair was suggested for a leaking water pump which this dealership had replaced only 10 months prior. It was under warranty and in the end I wasn't charged for the work. However, it seems to me a system should have flagged that the repair was recently performed rather than relying on my memory and a manual check by service department personnel. More
by FCURBAN
Employees Worked With
May 29, 2025
The concern and issue l had was solved and taken care of in timely matter in timely matter More
by Herb
