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BMW of Orland Park

Orland Park, IL

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Employees
Reviews
Vehicles
4.6
1,755 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,755 reviews

December 02, 2023

A+ customer service! Chris V. is amazing! And a genius😉😂! Gabe is thorough and very knowledgeable More

by victoriapork
Recommend Dealer
Yes
Employees Worked With
Gabe Jarquin, Chris Vosler
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Dec 04, 2023 -

BMW of Orland Park responded

Victoria - We are so glad that Chris and Gabe delivered a top-notch sales experience! Thank you for choosing BMW of Orland Park and for sharing your positive feedback. Safe travels down the road!

December 01, 2023

Service rep James took excellent care of me and made me fill like family. The video of the technician working on my car was outstanding and educational. More

by AVIC26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James service representative
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Dec 01, 2023 -

BMW of Orland Park responded

We're delighted to know that James and our team at BMW of Orland Park made you feel like family! It's great to see the technician video was helpful too. Thanks for sharing your experience with us, we appreciate it!

December 01, 2023

Overall, great service and professional. Would go back again and again. Highly recommend for all your needs. More

by KENISHADANIELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 01, 2023 -

BMW of Orland Park responded

We're so glad to know you had a great experience at BMW of Orland Park, Kenisha! We appreciate your recommendation and look forward to serving all your future needs. Safe travels!

November 30, 2023

Went to this location and they provided great customer service. They answered all my questions More

by DQANDERSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
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Nov 30, 2023 -

BMW of Orland Park responded

We are so glad that the BMW of Orland Park team delivered five-star customer service! Thanks for sharing and we'll see you next time.

November 30, 2023

I love driving a BMW, it's truly the Ultimate Driving Machine PLUS I adore working with the team over at Zeigler BMW, they're always on top of their game! More

by PAMELACORDIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colleen Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James in Service is AMAZING....Superb!
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Nov 30, 2023 -

BMW of Orland Park responded

Pamela, we're so glad to know you love your BMW and had a great experience with our team at Zeigler BMW. Thanks for the positive feedback!

November 29, 2023

My service repair went well, customer service was great. Representatives were nice, kind and knowledgeable More

by ADRIENNELOGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Nov 29, 2023 -

BMW of Orland Park responded

Adrienne - We're glad to know your service repair went smoothly and our team at BMW of Orland Park was able to assist you effectively. If there's anything else we can do to improve your experience, please don't hesitate to reach out. Thanks for the positive feedback!

November 29, 2023

I always have a pleasant experience at BMW of Orland. Dion was a pleasure to work with and was on top of it when it came to updating me and letting me know where they were in the process. More

by TRSELLERS118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion
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Nov 29, 2023 -

BMW of Orland Park responded

We're glad to know that you had a pleasant experience with Dion and our team at BMW of Orland Park. We always aim to keep our customers updated throughout the process! Thanks for your review.

November 29, 2023

beautiful facility! enjoyed complimentary coffee. Service rep didn't care. Not happy with his job. More

by JERRYSROOFING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
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Nov 29, 2023 -

BMW of Orland Park responded

Thank you for taking the time to share your feedback with us, Jerry. While I'm glad you enjoyed our facility, it's disappointing to hear that you didn't have a five-star experience overall. We will take these comments into consideration moving forward, and if you'd like to discuss anything else, please give me a call. Best, Brian Coster - Service Manager - 708-460-4545

November 28, 2023

The service rep was very friendly and helpful. The dealership was very clean and comfortable More

by SLBARNES1127
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep
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Nov 28, 2023 -

BMW of Orland Park responded

We appreciate the fantastic review of BMW of Orland Park! It's great to know that our team was helpful and our space was comfortable.

November 28, 2023

Top notch service as usual. Very informative and they keep you updated through the process. Service at this dealership is one of the many perks that come with BMW ownership and More

by ASABIR213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony/Service
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Nov 28, 2023 -

BMW of Orland Park responded

We're delighted to know that you've had a top-notch experience with our team at BMW of Orland Park. Keeping customers informed and providing excellent service is what we strive for! Thanks for your loyalty, we look forward to serving you in the future!

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