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BMW of Orland Park
Orland Park, IL
2,172 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,172 reviews
Verified Customer
March 15, 2024
Service was quick, friendly and thorough. Purchased a used car from another dealer and brought it in for an inspection. There was a lot of work that needed to be done. Richard was very reassu Purchased a used car from another dealer and brought it in for an inspection. There was a lot of work that needed to be done. Richard was very reassuring that despite the repairs needed, it was a good car. Nick was great by walking me through the process of what happens next. Despite the bad news, I felt very comfortable that the staff was genuinely concerned. More
by STEPHTATUMTWO
Employees Worked With
Nick Shellberg in Service, Richard the MINI Expert
March 15, 2024
The best service we have ever received at a Dealership from the entire staff! We purchased a 2024 BMW x3, and our salesperson was Gus Gertos. He is definitely an asset to your dealership! Very profession from the entire staff! We purchased a 2024 BMW x3, and our salesperson was Gus Gertos. He is definitely an asset to your dealership! Very professional, quick, and courteous. More
by dr.georgelos
Employees Worked With
Matt the genius! Outstanding! , Gus Gertos
March 14, 2024
Mateen has been very helpful in our decision as to which vehicle to choose. He laid out options and scenarios that guided our decisions. Mateen was open to questions, he provided clear answers and has kept vehicle to choose. He laid out options and scenarios that guided our decisions. Mateen was open to questions, he provided clear answers and has kept a pleasant and cheerful demeanor throughout our transaction that we left happy and content. Highly recommend him. More
by Bryan
March 14, 2024
Anthracite brown poplar is not at all accurate in the picture and name vs reality which is black. When I said it wasn’t what I ordered, I was told we signed the contract. picture and name vs reality which is black. When I said it wasn’t what I ordered, I was told we signed the contract. More
by Marri Palmer
Employees Worked With
Other Employees :
I had a different finance guy that told me I was stupid for paying cash., Mark Bugajski
March 13, 2024
When I walked in no one greeted or acknowledged me even if I was looking lost reading sign to find out where to pick my car up. The lady who took my payment was not so friendly either did not greet me jus if I was looking lost reading sign to find out where to pick my car up. The lady who took my payment was not so friendly either did not greet me just like your here to pick up a your car. It could have been because I’m black or all the workers that were there have poor customer service skills. And if that’s so I guess that’s how BMW like their employees. More
by DEYONSMOM
Employees Worked With
Service department
March 12, 2024
Friendly atmosphere, comfortable/ clean setting and professional staff / excellent service. Service advisor, Tony Scanion was very polite/ technically sound. professional staff / excellent service. Service advisor, Tony Scanion was very polite/ technically sound. More
by beamer
Employees Worked With
Tony Scanion, Mark Bugajski
