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BMW of Orland Park

Orland Park, IL

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Employees
Reviews
Vehicles
4.6
1,827 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,827 reviews

August 09, 2023

James has alway provided me with excellent and professional service, which is the reason that get my vehicle serviced at Ziegler. I appreciate the fact that he gets me in and out without delay. Ja More

by THELAPERRY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James - Service Department
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Aug 09, 2023 -

BMW of Orland Park responded

We're so glad to know that James has consistently provided you with excellent service at BMW of Orland Park. It's great to see how his knowledge and professionalism have helped shape your decisions. We appreciate the kind words, thank you!

August 09, 2023

They did amazing. The service did not take as long as they estimated. I was on E before I left the dealership and a staff member put enough gas in my car to get me to More

by DESTINY HOLDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Aug 09, 2023 -

BMW of Orland Park responded

We're so glad to know you had a great experience at BMW of Orland Park! It's our pleasure to go the extra mile for our customers. Thanks for your kind words, and we look forward to serving you again in the future!

August 09, 2023

This place is the best, everyone is friendly and cheerful and the service is unbeatable!!! More

by JOHNNYCACIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colleen Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2023 -

BMW of Orland Park responded

We couldn't ask for a better review, Johnny! Thank you for supporting the BMW of Orland Park Team with your kind words!

August 08, 2023

By far best car shopping experience, very professional and knowledgeable customer service. Would definitely recommend to family and friends! More

by iancu.adrianna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Vosler, Mark Bugajski
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Aug 08, 2023 -

BMW of Orland Park responded

We're delighted to know you had a great car shopping experience with us at BMW of Orland Park! Thanks for recommending us, we look forward to serving your family and friends in the future.

August 08, 2023

Clean detailed breakdown of what was going on with my vehicle. Communication was as expected. More

by JJSAVOY88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Poole
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Aug 09, 2023 -

BMW of Orland Park responded

Thank you for reviewing BMW of Orland Park! We'll see you next time!

August 07, 2023

The dealer provides Great service and ensures their customers are satisfied with the service being provided. More

by JOFFREY.WILLIAMS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin Crowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Jarquin, Mark Bugajski
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Aug 07, 2023 -

BMW of Orland Park responded

Joffrey, thanks for the positive feedback! We're glad to know you had a satisfying experience at BMW of Orland Park. Your satisfaction is our top priority!

August 07, 2023

Able to get an immediate appointment. The diagnosis was quick and the problem was solved the same day. More

by RPFCPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
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Aug 08, 2023 -

BMW of Orland Park responded

Thank you for this wonderful review of BMW of Orland Park! Come by anytime you need!

August 07, 2023

Great service! ! always very attentive and professional, fast and efficient, will be back soon. Great Job!! More

by GERMAN.55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Gertos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
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Aug 07, 2023 -

BMW of Orland Park responded

We're delighted to know you had a great experience with our team at BMW of Orland Park! We appreciate your kind words about our service and look forward to seeing you again down the road!

August 07, 2023

I came in for break work a month ago. I came in for an oil change this past week and they have on my paperwork that I need my breaks done. So either they didn't fix my breaks properly a m More

by ANNIKAC923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None, I only worked with service.
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Aug 28, 2023 -

BMW of Orland Park responded

I apologize for the confusion. While we include these notes as a means of increasing the personal quality of our vehicle services, it seems to have taken the opposite effect here. As it's vital that our customers trust our service suggestions, I'd like to review this situation with you directly so we can clarify any misunderstandings and ensure everything is as it should be with your brakes. Please reach out at your earliest convenience. Thank you, Brian Coster - Service Manager 708-460-4545

August 06, 2023

Great service from the moment I pulled in to the moment I left. Will be back. More

by Ncataldo86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Aug 07, 2023 -

BMW of Orland Park responded

Thank you for the review! We appreicate your business and hope to see you again at BMW of Orland Park!

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