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BMW of Orland Park

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.6
1,800 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,800 reviews

July 26, 2023

Good service on explaining the issue with my car and providing a quick fix and explaining the long term solution. More

by ANJALISHAH01
Recommend Dealer
Yes
Employees Worked With
Do not recall any names
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Jul 26, 2023 -

BMW of Orland Park responded

We're glad to know you found our service helpful and informative at BMW of Orland Park. We always aim for a quick fix while keeping long-term solutions in mind. Thank you for your feedback!

July 26, 2023

Great staff. Love how clean it is in there. People here are nice. : ) Love it More

by HAJAJS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i dont know
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Jul 26, 2023 -

BMW of Orland Park responded

Thank you for sharing your appreciation for BMW of Orland Park and our team! We look forward to your next visit!

July 26, 2023

Colleen was wonderful . . no pressure and understood my needs…. Thanks to Stephanie long as well More

by cabartx
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Colleen Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Mendoza
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Jul 27, 2023 -

BMW of Orland Park responded

Thank you for the review! We appreciate the kind feedback about Colleen and Stephanie and hope to see you again at BMW of Orland Park. Safe travels!

July 26, 2023

Lee checked me in. He was very nice, kind and courteous. He kept me updated throughout my stay. He even saved me some money! More

by JANLLOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
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Jul 26, 2023 -

BMW of Orland Park responded

Jan, we're delighted to know that Lee provided you with excellent service and communication here at BMW of Orland Park. We appreciate your support, and hope to assist you again in the future!

July 26, 2023

Sid went above and beyond to work with me. Great customer service. Very plesant to work with. More

by 3572
Recommend Dealer
Yes
Employees Worked With
Sid Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bugajski
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Jul 26, 2023 -

BMW of Orland Park responded

We are glad to hear that Sid provided excellent support and went above and beyond for you. Thank you for choosing BMW of Orland Park.

July 25, 2023

The service technician was very courteous and helpful. They also provided my oil change in a timely manner. More

by DIMLACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and maintenance
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Jul 25, 2023 -

BMW of Orland Park responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the BMW of Orland Park team. Drive safely, and we hope to see you back!

July 25, 2023

James Hatchett superior service rep. In and out in no time. Repairs fully explained and repair cost reasonable. More

by WTK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
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Jul 25, 2023 -

BMW of Orland Park responded

WTK, Thank you for taking time to leave us a review about your recent service visit! We are excited to share your review with James Hatchett. Have a great day! Best Wishes, BMW Of Orland Park

July 25, 2023

Great customer service during check in as well as check out. Fast work. Great quality service. More

by MARYDEO02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin Crowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2023 -

BMW of Orland Park responded

Thank you for taking the time to share your positive feedback about our team and service here at BMW of Orland Park! It was our pleasure to complete your vehicle's service. Safe travels down the road, and we hope to see you again in the future!

July 24, 2023

Truthfully, I have never had such an easy car purchase experience. My sales rep Peter really understood what I was looking for and respected by purchase budget. I would definitely recommend BMW of Orlan More

by hugs8179
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Denbroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alvin Crowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cary Dukes
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Jul 24, 2023 -

BMW of Orland Park responded

Thank you for the kind words! We're so glad to hear that Peter and our team at BMW of Orland Park made your car purchase go smoothly. We appreciate your business and hope to see you back again down the road!

July 24, 2023

Second time here and very disappointed. Brad was the only saving grace as my advisor (he was truly a pleasure). My wait time doubled due to a mistake on the repair/actual part needed and ha More

by KERRIANNEVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad (Service Advisor)
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Aug 15, 2023 -

BMW of Orland Park responded

We apologize for any inconvenience you experienced during your visit. We appreciate your kind words about Brad and his excellent customer service. Your feedback regarding the lack of amenities is valuable to us, and we will take it into consideration as we strive to improve our services. If there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you, Will O'Hara - General Manager - 708-460-4545

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