BMW of Orland Park

Joe McFadden my salesman was awesome and made the whole experience easy. I love my car. experience easy. I love my car. More

We bought our BMW at this location and have been considering buying another at the same dealership. Our sales person Mahdi was wonderful. Brad in Service was very friendly for our recent BMW X5 considering buying another at the same dealership. Our sales person Mahdi was wonderful. Brad in Service was very friendly for our recent BMW X5 service, but we did end up spending more than expected (approximately $4500). We were expecting typical top quality BMW service, but when we received our car, the interior was a mess. Previous times of service at a different BMW dealership closer to our home included interior vacuuming and wipe down. I was told by Brad that he could ensure that the interior was vacuumed. Nothing was vacuumed or wiped down. This was disappointing to say the least. The exterior of the car was washed. The lack of attention to detail regarding the interior of the car after a service appointment is the reason for the three stars. It may seem like a small detail, but these are the things we consider when looking at the overall quality of a dealership, and whether or not we want to buy another car there. More

We were taken care of very well when an emergency vehicle issue threatened to ruin our weekend. Great service! issue threatened to ruin our weekend. Great service! More

Always very professional and prompt. Brad in the service department is very knowledgeable and honest. Brad in the service department is very knowledgeable and honest. More

My experience was great the service guy who took care of me was nice and friendly made me feel comfortable because I'm new to the BMW family and it was my first oil change. I made an appointment bit my appo me was nice and friendly made me feel comfortable because I'm new to the BMW family and it was my first oil change. I made an appointment bit my appointment was not in the system but he said no worries we will gladly take care of you and they did just that! I really appreciated everything! More

Both the salesman and the sales manager are outstanding. The best I have experienced. The one negative was the limited selection of cars. Overall the dealership is measured by the individuals I had contact The best I have experienced. The one negative was the limited selection of cars. Overall the dealership is measured by the individuals I had contact with. Based on that a very high rating. with. More

Jordan in the service department was extremely professional and kept me informed of the progress as I waited. professional and kept me informed of the progress as I waited. More

The entire experience was very professional and everyone was so kind. Great service, my car rides nice and I’m happy withe service. was so kind. Great service, my car rides nice and I’m happy withe service. More

The sales and service department was professional, efficient, and attentive. Thanks for making my purchase in July 2022 smooth, and for taking good care of my vehicle for my service. I recommend BMW efficient, and attentive. Thanks for making my purchase in July 2022 smooth, and for taking good care of my vehicle for my service. I recommend BMW of Orland Park to anyone looking to buy their first (or second or third....) BMW! More

Outstanding experience yesterday at the BMW of Orland Park service department. Always feel appreciated as a customer. Thanks Lee! Park service department. Always feel appreciated as a customer. Thanks Lee! More