BMW of Orland Park

The best of the best, Bill Earnest. First time car buyer and ended up at Zeigler BMW of Orland Park. I already knew what car I wanted, a 2007 lexus IS250 awd, and lucky for me I was able First time car buyer and ended up at Zeigler BMW of Orland Park. I already knew what car I wanted, a 2007 lexus IS250 awd, and lucky for me I was able to meet Bill Earnest there. Bill helped make that a great car buying experience. He was very helpful along the way, showing me the car and encouraging me to fully test the car out insuring it was a very reliable vehicle, I felt I was in excellent hands. Bill showed nothing less then the highest level of professionalism and integrity. I learned a lot in my time spent there with Bill and I fully intend to recommend BIll to anyone looking for a car, not only because he is a honest and trustworthy advisor, but also because he himself is a great person. More

Bill Earnest Dealt with Bill via e-mail. Could not make a deal. That said, I had shown him a deal I had on the table and he had no problems telling me I should t Dealt with Bill via e-mail. Could not make a deal. That said, I had shown him a deal I had on the table and he had no problems telling me I should take what other dealer offered, he could not touch it. Will surely go to him for next BMW. More

Want A Great Experience? Just Ask For Bill Earnest! Came in looking for a proper CPO 3 Series… Bill landed me on the perfect car and could explain everything one could possibly seek to learn about it Came in looking for a proper CPO 3 Series… Bill landed me on the perfect car and could explain everything one could possibly seek to learn about it like it was the back of his hand. He has a true passion for the BMW brand, building customer relationship, and making sure the car you're on is the car you'll love. All for a VERY FAIR price! If you're looking for a headache free and truly enjoyable car buying experience, look no further. Just ask for Bill! -E36 M3 More

Bill Earnest. Enough Said! This was my first visit to BMW of Orland Park, but my second BMW purchase from Bill Earnest. Bill goes above and beyond for his customers and dare I This was my first visit to BMW of Orland Park, but my second BMW purchase from Bill Earnest. Bill goes above and beyond for his customers and dare I say, I TRUST a car salesman! ;) I bought from Bill at another BMW dealership a couple of years ago and had a great purchasing experience, so I didn't think twice about making the drive to Orland Park to meet with him once again. Additionally, we had great interactions will all of the staff at BMW of Orland Park that we came into contact with. The finance professional we worked with was incredibly helpful and took time explaining everything (even my stupid questions). We are forever customers of Bill Earnest and look forward to visiting BMW of Orland Park again. More

Great service and sales Had a problem with my 328 convertible. "V" at service intake is always a pleasure to deal with. "Jeff" the foreman gave personalized service even pr Had a problem with my 328 convertible. "V" at service intake is always a pleasure to deal with. "Jeff" the foreman gave personalized service even providing his cell number. Randy Boomsma, service manager is a credit to the administrative staff at this dealership. I decided to trade off my 328 convertible and order a new 2015 428 convertible. I worked with Bob Hardy. Bob quoted me the rock bottom price immediately. There was no negotiation necessary. My new car is in production and I anticipate a quick and flawless delivery upon it's arrival at this dealership. More

Excellent shopping experience with Bill Earnest What a great experience I had working with Bill Earnest. He is a true professional who has 15 years experience with BMW. He KNOWS the product. Bill we What a great experience I had working with Bill Earnest. He is a true professional who has 15 years experience with BMW. He KNOWS the product. Bill went to great measures to find a BMW that would fit for me. In the end, I did not buy a BMW only because I was looking for a vehicle with a soft ride while the BMW is more of a sporty ride. To make matters even more difficult I stuck to my budget plans. Nevertheless, if you are shopping for a BMW or plan on buying one, your best bet is to seek out Bill Earnest at BMW of Orland Park. He will make your shopping or buying experience an enjoyable one. More

Horrible First visit was fine. Based on that I went there for a second service. What a horrible experience! Car was there two days, when I called once just to First visit was fine. Based on that I went there for a second service. What a horrible experience! Car was there two days, when I called once just to check if it was done (based on what I had been told)..the 'service advisor' ( yeah right) told me that he would call me when it was...curtly. I let that one go. Next day got a call that it had been done. I drove for 45 minutes to get there and guess what, it was not. The work was very minor. ....people working there could not find the parts in their parts department even though they had been sitting there for 2 days. When I got there, they said they had misplaced the parts and told me " this is going to take some time," I waited for 1.5 hours more for them to install simple parts (Plastic mud shield). But it was the demeanor I encountered, absolutely no apology or empathetic statement or gesture whatsoever!! From the management or the workers. Am I going to take my 120 grand car there again??? I am livid. More

BMW of Orland Park was an absolute pleasure to buy a vehicle from. I had the pleasure to work with Bill Ernest (Sales), Chris Abernathy (Finance Manager), & Mike Messer was an absolute pleasure to buy a vehicle from. I had the pleasure to work with Bill Ernest (Sales), Chris Abernathy (Finance Manager), & Mike Messer (Pre Owned Manager). These individuals are extremely professional. First class individuals, work for a first class company. I will continue to purchase BMW's, based off the experience I recently had. It was a smooth and easy process so, I will continue to refer friends/family to BMW of Orland Park. More

Bill Earnest: BMW Salesman Extraordinaire Before buying my new BMW, I had heard about the experience of buying from Bill Earnest. He used to work at Jacobs BMW in Naperville, but recently mov Before buying my new BMW, I had heard about the experience of buying from Bill Earnest. He used to work at Jacobs BMW in Naperville, but recently moved to BMW of Orland Park. Even though it was out of my way, I went to Orland Park so that I could have Bill as my salesman. Given the pre-purchase build-up, I thought it would be hard for Bill to meet my expectations. He not only met them, he exceeded them. Bill spent as much time as I needed explaining every detail of my new BMW. With all of the technology included in the car, this was no small feat. In fact, other customers in the showroom stopped and listened for a while. When Bill left me for a few minutes, other customers came up to me and commented about the service I was receiving. They had never experienced anything like it, and neither had I. In a completely different context, Supreme Court Justice Potter Stewart said: "One knows it when one sees it." Bill Earnest has it. I will be recommending him to a number of my friends who are considering a BMW as their next car. More

A new kind of automobile buying experience This dealer knows how to convert a typically stressful car buying experience into a fun transaction. Simply put, it was actually fun to deal with Mike This dealer knows how to convert a typically stressful car buying experience into a fun transaction. Simply put, it was actually fun to deal with Mike Messer (used car manager) and Bill Earnest (our sales consultant) during the purchasing phase. Both went out of their way to fully understand our needs rather than just try to push a car out the door. How refreshing is that ?? It's almost as if these guys didn't know the word "no". Will (a true car guy), their finance/business manager was equally as accommodating. I think we extended the closing process by at least a half hour just because we we're seriously having a good time signing documents and just chatting about car stuff. A few days after purchasing the car, I had a confrontation with a pot hole. It required that the vehicle be moved via a flat bed to the dealership at 245 am. Fortunately the damage was confined to an shredded tire. Craig Lantz (service writer) took it upon himself to call me shortly after 8am the next morning. He said that he had seen the car parked in front of the dealership. I mentioned the the tire was damaged. His response "I know, I checked our inventory we have a tire in stock and i put your name on it." By 10 am I was back on the street no problemo. By the way, Bill, our sales consultant guy from paragraph one, is like a mother hen watching over his clients to a fault. WOW I'm really getting to dislike this guy since he's making it very difficult to purchase vehicles elsewhere. Get a life Bill :-) You might be getting the idea that my first buying experience through Ziegler BMW is a good one. Let me go on record........., THAT'S AN UNDERSTATEMENT. Oh, last but not least, before leaving the dealership. Bill O'Hara the dealerships GM, took time to introduce himself. Just wanted to make sure I felt good as a new member of the Ziegler family I guess. Nice touch Bill your graciousness is permeating throughout your entire staff. Phil Mirenda CGI Motorsports More