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BMW of Orland Park

Orland Park, IL

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Employees
Reviews
Vehicles
4.6
2,168 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 2,168 reviews

August 17, 2023

Jason is great. He is always efficient and friendly. Great customer service. Very helpful and caring. More

by SEDBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Gertos
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Aug 17, 2023 -

BMW of Orland Park responded

We're delighted to know that Jason's efficiency and friendliness made your experience at BMW of Orland Park a great one! Thanks for recognizing our commitment to excellent customer service!

August 17, 2023

My car was completed on time, Brad was very friendly. The location is very convienent to my home. More

by BEVJAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Service
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Aug 18, 2023 -

BMW of Orland Park responded

We're glad to hear Brad provided you with an efficient vehicle service! Thanks for choosing BMW of Orland Park!

August 17, 2023

Arrived at my appointment time and was waited on promptly. I started out with a different service advisor until Brad was able to take over. They got me in and out as promised. The waiting area is al More

by downerlance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Gelushia, Seraj Abughoush
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Aug 18, 2023 -

BMW of Orland Park responded

We appreciate your feedback and are glad to know that Brad was able to assist you promptly at BMW of Orland Park. Thank you for taking the time to share your experience with us!

August 16, 2023

The experience was absolutely wonderful. That's why we left the Schererville dealership and returned to Orland More

by val.williams56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colleen Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2023 -

BMW of Orland Park responded

Val, we're so glad to know you had a wonderful experience at BMW of Orland Park. We appreciate your support and look forward to seeing you again!

August 16, 2023

Awesome experience these guys always take care of me. Process was smooth and straight to the point. Ty again. More

by KARLKNAPCZYK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarim Sajjad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2023 -

BMW of Orland Park responded

Karl, we're glad to know your experience at BMW of Orland Park was smooth and straightforward. Thanks for the review!

August 16, 2023

Excellent service when I was having an issue with the speakers in my car. I will only go to BMW of Orland Park when I need service or look to purchase a new car. More

by EMPMAX58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
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Aug 16, 2023 -

BMW of Orland Park responded

We're glad to know you had an excellent service experience with us at BMW of Orland Park! We appreciate your loyalty and look forward to assisting you in the future, whether it's for maintenance or a new car purchase. Safe travels until then!

August 16, 2023

They were Helpful, patient, friendly, knowledgeable, understanding and overall was a great experience from beginning to end our salesperson Sid was Amazing More

by paybillsontime20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sid Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Moreno, Gabe Jarquin
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Aug 16, 2023 -

BMW of Orland Park responded

We're so glad to know you had a great experience with Sid and the rest of our team at BMW of Orland Park! We strive for excellent service from start to finish. Thanks for your kind words!

August 16, 2023

Fast, helpful, correct and always done with BMW parts that I know will do the job. More

by APIGNOTTI9471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Aug 16, 2023 -

BMW of Orland Park responded

Thanks for the stellar feedback! Our service team at BMW of Orland Park is always here to get the job done. See you down the road!

August 15, 2023

This dealership has horrible service and doesn’t respect people’s time. I feel like I was treated differently because the color of my skin. More

by dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colleen Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service advisor
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Aug 28, 2023 -

BMW of Orland Park responded

Dave, I'm truly sorry to read about your experience. We aim for equality and respect in all our interactions, so it's deeply concerning that you felt differently. This is not the standard we set for ourselves or our customers. Please reach out directly so we can address this matter appropriately and ensure such incidents do not occur again in the future - Thank you, Will O'Hara - General Manager - 708-460-4545

August 15, 2023

Everyone was professional and helpful. The process from start to finish was seamless. Mateen was great to work with. More

by Btatum
Recommend Dealer
Yes
Employees Worked With
Mateen Sen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bugajski
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Aug 15, 2023 -

BMW of Orland Park responded

We're glad to know you had a seamless experience with us at BMW of Orland Park. Your kind words about Mateen and our team are much appreciated! Thank you for the review and support!

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