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BMW of Orland Park

Orland Park, IL

4.6
1,897 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,897 reviews

July 15, 2025

Robert Snipe provided professional services. Although the wait time is a bit longer than I expected, the work was done in good quality. I think the quality of work has been improved. More

by Wai Wong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

BMW of Orland Park responded

We are thrilled to hear that you were so well taken care of by Robert and the team, Wai! Thank you for choosing BMW of Orland Park and for sharing your outstanding feedback.

July 15, 2025

Wonderful Experience . Liz and Cory in Service are so attentive to customers need. Great Service. More

by LONNIE.HAMPTON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

BMW of Orland Park responded

We love seeing 5-star reviews. Thanks, Lonnie! — Liz, Cory, and the BMW of Orland Park Team

July 14, 2025

Love the BMW I plan on trading in my X2 soon I looking at the X1 just waiting for the New models More

by PETEY5250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

BMW of Orland Park responded

All of us at BMW of Orland Park are happy to see this wonderful feedback!!

July 13, 2025

Very friendly and took time to explain the service and my options. Ken drove me home and was also super nice. More

by GERRY.SLOWIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

BMW of Orland Park responded

Thank you for the kind words! We're happy to hear you had a great experience and that Ken took such good care of you. We’ll be sure to pass along your compliments—providing friendly, informative service is what we aim for every day! Best Wishes, BMW Of Orland Park

July 13, 2025

Zeigler BMW always provides professional customer service from arrival through checkout. James thoroughly explained all the issues that needed to be addressed and the service was performed in a timely manne More

by VALHARAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

BMW of Orland Park responded

Thank you for the great feedback! We're proud to hear that James and the Zeigler BMW team provided professional service from start to finish. Clear communication and timely repairs are what we strive for, and we appreciate your continued trust in us! Best Wishes, BMW Of Orland Park

July 13, 2025

TPMS was replaced and works perfectly but my tires were not balanced which is causing my car to vibrate at high speed More

by ANDREWRAZAHYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

BMW of Orland Park responded

Andrew, I'm glad to hear the TPMS is working well, but I apologize for any inconvenience caused by the tire balancing issue. We want your driving experience to be smooth and enjoyable, so please reach out if you'd like us to address this concern further. Thank you, Brian Coster - Service Director - (708) 460-4545

July 12, 2025

The place is very clean and the people there are very nice and attentive to the customers More

by LANESHIAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

BMW of Orland Park responded

Thank you for the wonderful feedback! We're glad you noticed the cleanliness and attentiveness of our team. Providing a welcoming and customer-focused environment is always our goal. We appreciate your support! Best Wishes, BMW Of Orland Park

July 11, 2025

I didn’t expect to have to wait over 2 hours for an oil change. Still waited additional minutes 20 minutes after receiving the video. I thought the work had completed an I would be checking out soon, but I More

by BECKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

BMW of Orland Park responded

Hi Becky - Thank you for sharing this feedback. We are happy to clarify that we check each vehicle to make sure everything is running smoothly and appreciate your patience throughout this process. However, we do apologize for the longer-than-expected wait time and will make sure to address your concerns with the team. Thank you and we hope you have a wonderful day!

July 11, 2025

Very clean and well run business everybody was working the person who helped me was very friendly More

by Cush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

BMW of Orland Park responded

Thank you for your kind words! We're glad you had a great experience and that our team made you feel welcome. We appreciate your feedback and look forward to serving you again! Best Wishes, BMW Of Orland Park

July 10, 2025

Professional, kind and top notch. Working with Jason makes the service experience smooth, easy and on top of everything. More

by KNIERIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

BMW of Orland Park responded

Thank you for choosing BMW of Orland Park and highlighting Jason's great work! We appreciate your business and hope to welcome you back next time. Have a wonderful day!