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BMW of Orland Park

Orland Park, IL

4.6
1,753 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,753 reviews

January 27, 2025

Dion Grace at BMW of Orland Park really treated me great for my scheduled service. I will continue to go back for service appointments since my experience was great thanks to Dion. More

by OUGLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

BMW of Orland Park responded

We're delighted to hear that Dion provided you with excellent service at BMW of Orland Park! Thank you for your kind words, and we look forward to seeing you again for future appointments.

January 27, 2025

I love love love the fact that every time I need a service done on my car James Hatchett make sure I'm taken care of. I also like to thank you all for hard work and showing that you care!! More

by Neenee0412
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

BMW of Orland Park responded

We're delighted to hear that James and the BMW of Orland Park team have consistently provided you with excellent service. Thank you for your kind words!

January 26, 2025

Vehicle repair was done on time. Dion was a good communicator and kept me current with the status of the repair More

by DOUGMARCINCPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

BMW of Orland Park responded

We're delighted to hear that Dion provided excellent communication and your vehicle repair was completed on time at BMW of Orland Park. Thank you for sharing your experience with us!

January 26, 2025

Kevin, the service advisor, was very courteous. I had several questions unrelated to getting my oil changed. Kevin listened Parian’s answered all of my questions and even shared a couple tips on ho More

by JBRENTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hernandez
Jan 27, 2025 -

BMW of Orland Park responded

We're delighted to hear that Kevin and the team at BMW of Orland Park provided you with such a positive experience. It's great to know your service appointment was efficient and informative. Thank you for sharing!

January 25, 2025

A fantastic group of professionals — like family! The service is always first class and friendly. More

by WRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen, Gus, Alvin, Kevin, Kaliah , Nick Shellberg
Jan 27, 2025 -

BMW of Orland Park responded

Thank you for your confidence in BMW of Orland Park!

Jan 27, 2025 -

WRN responded

Corey Josephson was my original long time service contact. When he went to Westmont BMW, Rich took over. I cannot say enough good things about these people at Zeigler. Just a fantastic and friendly group of people. *****

January 25, 2025

Rich pool in the service department was exceptional! Honest, efficient, and no xx!! Give him a raise! More

by BOBLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

BMW of Orland Park responded

We're delighted to hear that Rich provided exceptional service at BMW of Orland Park, Bob! Your feedback is greatly appreciated, and we'll be sure to pass along your kind words. Thank you for choosing us!

January 25, 2025

I have a very excellent experience with Orland Park BMW. I really appreciate how Sid helped me from the very beginning till I drove my new car. He is very friendly and professional. More

by aalalji
Recommend Dealer
Yes
Employees Worked With
Sid Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Boomsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

BMW of Orland Park responded

Aalalji, we're delighted to hear that Sid provided you with excellent service at BMW of Orland Park. Thank you for sharing your experience and enjoy driving your new car!

January 25, 2025

Dion is amazing! !!! Quality Service from Dion would not go to any other BMW dealership for service and I drive over 50 miles to Orland More

by MLROBERTS1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

BMW of Orland Park responded

Thank you for the glowing review! We're delighted to hear that Dion provided exceptional service at BMW of Orland Park. We appreciate your loyalty and are always here to assist, no matter the distance!

January 24, 2025

Note, always a good experience when i come in for service, no problems scheduling appointment. More

by EWALLACE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

BMW of Orland Park responded

Thank you for sharing your feedback! We’re glad to hear that you’ve always had a good experience with our service team and that scheduling appointments has been smooth for you. We noticed the 1-star rating and are wondering if there’s anything we could do to improve your experience further. Your satisfaction is very important to us, so please don’t hesitate to reach out and let us know how we can better assist you. We look forward to continuing to serve you! Best Wishes, BMW Of Orland Park

January 24, 2025

Work was done within the estimated timeframe. Walk around video and car wash was a nice bonus. More

by TPOLKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Snipe
Jan 24, 2025 -

BMW of Orland Park responded

Thank you for reviewing BMW of Orland Park! It was so kind of you to share your experience!

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