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BMW of Orland Park
Orland Park, IL
1,840 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,840 reviews
February 08, 2025
Appreciate the excellent and courteous service received as well as friendly staffs. Facilities cleanliness also a big plus. as well as friendly staffs. Facilities cleanliness also a big plus. More
by MCHANPAIBOOL
Verified CustomerEmployees Worked With
February 08, 2025
You guys did a great job and servicing my needs and identifying one problem issue with my vehicle… It was resolved very quickly and effectively by your service tech and communicated by your sales servi identifying one problem issue with my vehicle… It was resolved very quickly and effectively by your service tech and communicated by your sales service manager… Thank you so much all is well… Appreciate it and thanks again More
by Jbeach
Employees Worked With
Rob Snipe
February 07, 2025
James is always very professional and knowledgeable. He goes out of his way to make sure that you a very pleasant experience with BMW. I'll always request him as my service advisor. He goes out of his way to make sure that you a very pleasant experience with BMW. I'll always request him as my service advisor. More
by REGINA6
Employees Worked With
February 07, 2025
James provided excellent assistance, and answered all my questions and concerns. I appreciate the service department’s thoroughness and how quickly my issue was resolved. questions and concerns. I appreciate the service department’s thoroughness and how quickly my issue was resolved. More
by lfvilla118
Employees Worked With
February 07, 2025
I have nothing to complain about other than it would have been nice to have a clean car inside upon delivery. have been nice to have a clean car inside upon delivery. More
by jzxie3
February 06, 2025
Great customer service and knowledge of the cars they service. Use them often and will continue to. service. Use them often and will continue to. More
by DTG1966
Employees Worked With
February 03, 2025
My experiences have always been good. I really like my BMW and the service has been great. I really like my BMW and the service has been great. More
by SG_PETERSON
Employees Worked With
February 02, 2025
Very pleasant reception and was done as promised and a comfortable waiting area! James was very professional comfortable waiting area! James was very professional More
by BRZ6
Employees Worked With
February 01, 2025
In my opinion they need more attention to their clients Costumers need to be treated as important things that run their business! Not only machine to take a profit for owner Many small things with thi Costumers need to be treated as important things that run their business! Not only machine to take a profit for owner Many small things with this company completely don’t see or don’t want to see Anyway………… More
by GASIENICA-BEDNARZ
Employees Worked With
