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BMW of Orland Park

Orland Park, IL

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Employees
Reviews
Vehicles
4.6
1,841 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,841 reviews

January 25, 2025

Dion is amazing! !!! Quality Service from Dion would not go to any other BMW dealership for service and I drive over 50 miles to Orland More

by MLROBERTS1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

BMW of Orland Park responded

Thank you for the glowing review! We're delighted to hear that Dion provided exceptional service at BMW of Orland Park. We appreciate your loyalty and are always here to assist, no matter the distance!

January 24, 2025

Note, always a good experience when i come in for service, no problems scheduling appointment. More

by EWALLACE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

BMW of Orland Park responded

Thank you for sharing your feedback! We’re glad to hear that you’ve always had a good experience with our service team and that scheduling appointments has been smooth for you. We noticed the 1-star rating and are wondering if there’s anything we could do to improve your experience further. Your satisfaction is very important to us, so please don’t hesitate to reach out and let us know how we can better assist you. We look forward to continuing to serve you! Best Wishes, BMW Of Orland Park

January 24, 2025

Great experience top notch, James was outstanding, very efficient, on time delivery great atmosphere, enoyable experience More

by JRYAN79197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

BMW of Orland Park responded

We're delighted to hear that James provided an outstanding experience at BMW of Orland Park! It's wonderful knowing you enjoyed the efficient service and atmosphere. Thank you for sharing your feedback with us!

January 24, 2025

Work was done within the estimated timeframe. Walk around video and car wash was a nice bonus. More

by TPOLKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Snipe
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Jan 24, 2025 -

BMW of Orland Park responded

Thank you for reviewing BMW of Orland Park! It was so kind of you to share your experience!

January 23, 2025

Efficient service, able to accommodate my needs in terms of getting my car in and out on time. Overall, a very professional, would definitely recommend. More

by MWALMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

BMW of Orland Park responded

Thank you for recommending BMW of Orland Park! We're delighted to hear that our team provided efficient service and met your needs. We appreciate your feedback and look forward to serving you again in the future!

January 23, 2025

Service was great did not have to wait to take car out for drive car Wass right in front More

by KAYCVESPI
Recommend Dealer
Yes
Employees Worked With
Alvin Crowder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Boomsma
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bugajski
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Jan 23, 2025 -

BMW of Orland Park responded

Thanks for the awesome review of BMW of Orland Park!

January 23, 2025

Trusted service and always able to assure I am able to get appointment to meet my schedule. Tony Scanlon is an excellent service representative. He is professional, honest, knowledgeable and goes above an More

by MARYVONMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

BMW of Orland Park responded

Thank you for highlighting Tony's exceptional service at BMW of Orland Park! We're delighted to know he has been able to meet your scheduling needs and provide such a positive experience. We appreciate your support and look forward to serving you again!

January 22, 2025

Knowledgeable and friendly advisor who was very helpful in answering all of my questions. The entire process went smooth. More

by CHRISTEL.CARSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

BMW of Orland Park responded

Christel, we're delighted to hear that our team at BMW of Orland Park provided you with a smooth and informative experience. Thank you for sharing your feedback!

January 21, 2025

Sam made the experience a great one. Mat, the tech guru can be more professional. More

by ola
Recommend Dealer
Yes
Employees Worked With
Sam Prendergast
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

BMW of Orland Park responded

Thank you for sharing your feedback! We're thrilled to hear that Sam made your experience a great one – we'll be sure to pass along your kind words. We appreciate your input regarding Matt as well. Professionalism is something we take seriously, and we'll address your concerns to ensure an even better experience in the future. Your satisfaction is important to us, and we hope to see you again soon! Best Wishes, BMW Of Orland Park

January 21, 2025

Friendly advisor who was knowledgeable, helpful, and patient. I drive 45 minutes to come to this location due to the excellent customer service. More

by GRACEFULCOFFEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

BMW of Orland Park responded

We're delighted to hear that our team at BMW of Orland Park made your visit worthwhile! Thank you for making the drive and sharing such positive feedback. We look forward to serving you in the future!

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