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BMW of Orland Park
Orland Park, IL
1,763 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,763 reviews
December 20, 2024
Quick professional service. Pointed out price special for the service that my car was in need of. Pointed out price special for the service that my car was in need of. More
by DAN.KWASIGROCH
Verified CustomerEmployees Worked With
December 19, 2024
Professional, friendly, quick service. I was in and out within a two hour window and it was a seemless process I was in and out within a two hour window and it was a seemless process More
by CHYANNEJONES
Employees Worked With
Other Employees :
Nick Shellberg
December 19, 2024
Good atmosphere, friendly people. I waited longer than anticipated, I went because of my tire pressure but a nail was discovered in one of the tires. Great service. I waited longer than anticipated, I went because of my tire pressure but a nail was discovered in one of the tires. Great service. More
by CATHIE_CRANFIELD
Employees Worked With
December 19, 2024
I purchased a new car, paperwork signed quickly. Excellent demonstration of how everything worked by Matt. This was not a service appointment. Excellent demonstration of how everything worked by Matt. This was not a service appointment. More
by judy25
Employees Worked With
Mahdi Armoush, Matt McCormack
December 19, 2024
I have always felt welcomed and the staff is knowledable. I have purchased all of my BMWs from that location. I have purchased all of my BMWs from that location. More
by DIANE1213
Employees Worked With
December 18, 2024
Dion was great. It took 45 mins to get my my keys and car brought out front after checkout. That was frustrating. It took 45 mins to get my my keys and car brought out front after checkout. That was frustrating. More
by CNBILEK
Employees Worked With
December 18, 2024
Took care of all my problems. Excellent customer service. I was and and satisfied with the services provided. Thank you Excellent customer service. I was and and satisfied with the services provided. Thank you More
by MRALFREDWITHERS
Employees Worked With
December 18, 2024
Victoria is very kind, always polite, very easy to work with, she is compassionate, and she is always willing to help. I am grateful that I worked with her for this purchase experience. with, she is compassionate, and she is always willing to help. I am grateful that I worked with her for this purchase experience. More
by shaya
Employees Worked With
Victoria Kendra
December 18, 2024
First they took a very long time to get back to me, Richard stated he couldn't get through, but I got through, and put the claims rep on the phone with him,and I left the conversation, in the write up Richard stated he couldn't get through, but I got through, and put the claims rep on the phone with him,and I left the conversation, in the write up report stated that customer didn't change the oil, all they had to do was look on window, and it indicated when last oil change, and than Richard stated that opening up your motor is about 8,000, your warranty will not cover that, if I was you I would drive the car until it stop running.....WOW very discouraging. When First purchase the vehicle I brought the car to you all, and brought you decent Money you were able to make off the car, this is how I get treated. Didn't take the time to review there history on the car, and the work they did. More
by DSMALLEYSR
Employees Worked With
