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BMW of Orland Park

Orland Park, IL

4.6
906 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 907 reviews

May 09, 2024

My service agent James made my experience a fast and pleasurable one while handling multiple other task. I thank hime and the technicians who worked on my vehicle greatly. From the video confirmation of More

by 1DAVANTER
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
SERVICE ADVISOR: James Hatchett
May 09, 2024 -

BMW of Orland Park responded

We're so glad to know that James and our technicians provided you with a top-notch experience at BMW of Orland Park. We appreciate your kind words about the inspection video confirmation, too! Thank you for choosing us!

May 09, 2024

The service was prompt. Nick was great hope the remodeling works to help the customers More

by REBURKE52
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick was 5 star
May 09, 2024 -

BMW of Orland Park responded

Thank you for leaving BMW of Orland Park a five-star review! We will pass your kind regards along to Nick. See you next time!

May 09, 2024

Service department is top notch! Definitely recommend them. Professional and thorough with inspection of vehicle. Great customer service. More

by CCos
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
May 09, 2024 -

BMW of Orland Park responded

We're glad to know you had a great experience with our service department at BMW of Orland Park! We always aim for professionalism and thoroughness. Thanks for recommending us, we appreciate it!

May 09, 2024

Great service, professional and courteous. Service took a little longer than anticipated. Rich was outstanding!!! More

by Kris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICHARD POOL
May 09, 2024 -

BMW of Orland Park responded

Kris, thanks for your feedback! We're glad to know you found our service professional and courteous at BMW of Orland Park. Apologies if things took a bit longer than expected - we'll work on that. Cheers to Rich for being outstanding!

May 09, 2024

James did an excellent job. He was professional and courteous. My husband has a Porsche and that dealership provides an excellent hand carwash and interior clean. It would be a More

by Tarkev
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
James in service
May 08, 2024

Very good been going there for quite a few years always had a good experience More

by FUZZY2154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 08, 2024 -

BMW of Orland Park responded

Thank you for your confidence in BMW of Orland Park, and for your business. We are grateful to have you as a loyal customer!

May 07, 2024

Service was still great even through construction. James always professional my service was explained by video 👍🏽 More

by MINNETTER.15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James. Service department
May 08, 2024 -

BMW of Orland Park responded

We're glad to know that you had a great experience with James and appreciated our video explanations, even amidst construction. Thanks for choosing BMW of Orland Park!

May 07, 2024

Very friendly, professional, and timely. The service was quick and they made the appointment same day I called. More

by KMIC1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I do t remember names
May 07, 2024 -

BMW of Orland Park responded

We're glad to know you found our service at BMW of Orland Park friendly, professional, and timely. Thanks for choosing us and sharing your experience!

May 07, 2024

My visit to Orland BMW was good. I only had a short wait for service. Jason explained everything concerning my car and after my short wait, I was on my way. He was quite professional More

by JOPLIN12607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason ja
May 07, 2024 -

BMW of Orland Park responded

It's great to know that Jason and our team at BMW of Orland Park provided you with a good service experience. We appreciate your feedback!

May 05, 2024

They are adamant about you having top tier service. They work together to get the customer good results. More

by englishteacherk12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bugajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarim Sajjad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

BMW of Orland Park responded

We appreciate your kind words! Our team at BMW of Orland Park is dedicated to providing top-tier service and we're glad it shows. Thanks for the positive review!

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