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BMW of Orland Park

Orland Park, IL

4.6
1,839 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,839 reviews

November 28, 2024

Easy to work with and very professional. I appreciated his assistance in selecting a new vehicle. More

by MARTINASHAYES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

BMW of Orland Park responded

We are so happy that our BMW of Orland Park team earned your five stars. Thanks for your review, and enjoy the new ride!

November 28, 2024

Everytime I get service, my car comes back with something needing attention. Becoming frustrating each time More

by RXREP22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Shellberg
Dec 02, 2024 -

BMW of Orland Park responded

We apologize for the frustration you've experienced with our service at BMW of Orland Park. Your feedback is important to us, and we'll work on improving your experience in future visits. Please reach out if there's anything specific we can address right away!

November 28, 2024

Corey serviced me. He took my car and didn’t have me waiting for long. He even offered my car a wash. Sent me a video while the car being checked. He’s great. More

by AYETA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Dec 02, 2024 -

BMW of Orland Park responded

Ayeta, we're delighted to hear that Corey provided you with efficient and attentive service at BMW of Orland Park. It's great to know he went the extra mile by offering a car wash and keeping you updated with a video. Thanks for sharing your experience!

November 27, 2024

Excellent service and very professional staff. Made my day easy very efficient. Don did the job quickly More

by AANANI2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

BMW of Orland Park responded

We're delighted to hear that Don and the team at BMW of Orland Park provided you with excellent service. Thanks for sharing your experience!

November 27, 2024

James always provides me with excellent service, I believe he’s a great asset to the Service team. Keep up the excellent work. Vehicle came in with a couple issues and the the repair team got it done More

by MARCUSEDGERTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis in parts
Dec 02, 2024 -

BMW of Orland Park responded

Marcus, thank you for recognizing James and the service team at BMW of Orland Park! We're delighted to hear that your vehicle issues were resolved promptly. We appreciate your support and look forward to serving you again in the future!

November 26, 2024

Did a great job in finding me the car I wanted despite difficulties with being a new arrival in the USA. Highly recommend More

by CC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarim Sajjad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Paramo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Galifos
Nov 26, 2024 -

BMW of Orland Park responded

Thank you for the recommendation! We're delighted to hear that our team at BMW of Orland Park was able to assist in finding the perfect car for you. Enjoy your new ride and welcome to the USA!

November 26, 2024

Amazing experience from Huda Abed. She really made the experience easy to painless. Everything was as promised and very transparent. I would enthusiastically refer others to her and Or More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Boomsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Huda Abed, Mark Bugajski
Nov 26, 2024 -

BMW of Orland Park responded

Michael, we're delighted to hear that Huda provided you with such a seamless experience at BMW of Orland Park. Thank you for your enthusiastic recommendation and support!

November 26, 2024

One word. Gio!!! He did such a fabulous job helping me design my car. He is so professional and knows the product well! More

by LJM4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Lerner
Nov 26, 2024 -

BMW of Orland Park responded

Thank you for the fantastic feedback! We're delighted to hear that Gio provided such a professional and knowledgeable experience at BMW of Orland Park. Enjoy your new car design!

November 25, 2024

Nick shellberg and Mgr Brian Coster were phenomenal. My son had recently passed away and I brought it to another dealership for service . 2 months later I decided I would purchase the vehicle. I retur More

by SNOBOARDER1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Coster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Shellberg
Nov 26, 2024 -

BMW of Orland Park responded

Thank you for sharing your heartfelt experience with Nick and Brian at BMW of Orland Park. We're truly grateful to have them on our team, providing exceptional service during such a challenging time. It's wonderful to know they were able to assist you so thoroughly and ensure your vehicle is ready for Virginia. We are here to help with any questions you have.

November 25, 2024

The crew at Orland BMW is top notch. Every time I’ve been they have been on time and do quality work. More

by JOEY.LUKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

BMW of Orland Park responded

Joey, we're delighted to hear that you've consistently had great experiences with our team at BMW of Orland Park. Thank you for your kind words and continued support!

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