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BMW of Orland Park

Orland Park, IL

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Employees
Reviews
Vehicles
4.6
1,838 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,838 reviews

November 03, 2024

Mr. Jakubowski provided outstanding customer service. I love the comforting atmosphere of the remodeled areas. The informational video inspection of my vehicle was awesome. The ease of getting an immediate More

by MRSEYTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

BMW of Orland Park responded

We're delighted to hear that Jason and the team at BMW of Orland Park provided you with outstanding service! It's great to know you enjoyed our remodeled areas and found the video inspection helpful. We appreciate your feedback and look forward to serving you again in the future!

November 02, 2024

Very professional and helpful customer service. Thank you my sales advisor and management for great experience buying my new X3 More

by obaczdanuta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahdi Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

BMW of Orland Park responded

We're delighted to hear that our team at BMW of Orland Park provided you with a professional and helpful experience. Enjoy your new BMW X3, and thank you for choosing us!

November 02, 2024

I would not recommend this dealership. They look a deposit on an order X5 and then sold the vehicle the day it arrived at the dealership. SARIM sent a text 6 hours after saying I ordered a More

by Randome0989000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sarim Sajjad
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

BMW of Orland Park responded

It's disappointing to hear about your experience with the vehicle order and communication issues. We strive for transparency and effective communication, so it's concerning that we fell short in this instance. Please reach out if you'd like to discuss this further or need assistance with any other concerns. Thank you, Joe Digiovanni - Sales Manager - 708-460-4545

November 01, 2024

I’ve been buying cars there for years and the dealership and everyone I’ve felt with have been nothing less than exceptional! More

by EDURRANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus Gertous, JJ Vock
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Nov 03, 2024 -

BMW of Orland Park responded

Thank you for your continued trust in BMW of Orland Park! We're delighted to hear that our team consistently provides exceptional service. We look forward to serving you in the future!

November 01, 2024

I visited BMW service yesterday, very quick and accurate prognosis on my car's issues. Gave me direction what I should do next. And coffee maker there you must try. Unbelievable More

by EJSKWIRUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
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Nov 01, 2024 -

BMW of Orland Park responded

Thank you for sharing your experience with us at BMW of Orland Park! We're glad to hear our team provided a quick and accurate prognosis, and we're delighted that you enjoyed the coffee too. If there's anything else we can assist with, just let us know!

November 01, 2024

A great service experience from the moment you drive into the dealership. Both Mr. Hatchet and Mr. Jakubowski are tenured professionals, who provide you with comprehensive service options. More

by drjct288
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

BMW of Orland Park responded

Thank you for sharing your positive experience with Hatchet and Jakubowski at BMW of Orland Park! We're delighted to know that their expertise made your visit exceptional, and we look forward to serving you again in the future!

October 31, 2024

great and fast service, recommended! ! I'll bring my BMW again. Great job Jason.Thanks More

by MARTIN34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

BMW of Orland Park responded

Martin, thank you for recommending BMW of Orland Park and giving Jason a shout-out!

October 31, 2024

I have been a client of BMW Orland Park for many years! !! They are top notch for service and sales!! More

by michaelm2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

BMW of Orland Park responded

Thank you for your confidence in BMW of Orland Park. We appreciate the stellar review!

October 30, 2024

Jason was very pleasant, informative and professional. He kept me updated while my vehicle was being serviced and answered all of my questions with patience. More

by LATONYADPAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

BMW of Orland Park responded

Latonya, we're delighted to hear that Jason provided such attentive service during your visit at BMW of Orland Park. Thank you for sharing your experience with us!

October 30, 2024

Great Experiences - Everyone was helpful & kind Meteen was awesome from start to finish. He kept in touch with us ever step of the way & found the car with feature that we were looking for. This was our More

by RWEISSENHOFER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mateen Sen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
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Oct 31, 2024 -

BMW of Orland Park responded

Thank you for sharing your experience with us! We're delighted to hear that Meteen and the team at BMW of Orland Park provided such excellent service. We look forward to assisting you again in the future!

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