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BMW of Orland Park

Orland Park, IL

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Employees
Reviews
Vehicles
4.6
1,835 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,835 reviews

October 25, 2024

the dealer did a good job, price was expensive but work was done with quality. More

by KumarG
Recommend Dealer
Yes
Employees Worked With
kevin hernandez
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Oct 28, 2024 -

BMW of Orland Park responded

Thank you, Kumar. We look forward to seeing you again at BMW of Orland Park!

October 25, 2024

Cory was an excellent representation of professionalism. Kept me informed and delivered. Thank you Cory More

by GEOFFREYWHITE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
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Oct 28, 2024 -

BMW of Orland Park responded

We're delighted to hear that Cory provided you with such professional service at BMW of Orland Park, Geoffrey. Thank you for sharing your experience, and we hope to assist you in the future!

October 25, 2024

We were treated warmly and professionally by Peter Denbroeder and other staff members from our initial meeting through our eventual sale. He understood our unique predicament and never pushed us or a More

by mokenamurphys
Recommend Dealer
Yes
Employees Worked With
Brittany Blunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Denbroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

BMW of Orland Park responded

Thank you for sharing your experience with Peter and the team at BMW of Orland Park! We're delighted to hear that you felt warmly welcomed and professionally assisted throughout the process. Your recommendation means a lot, and we hope you're enjoying your new car!

October 25, 2024

Was a good experience and Richard Pool was extremely friendly and helpful. Dealership did not give a loaner when I requested it though and I have a newer car so I had to wait many hours at the deale More

by AALLENDORFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

BMW of Orland Park responded

Allen, thank you for sharing your experience with us at BMW of Orland Park. We're glad to hear Richard was friendly and helpful, but we apologize for the inconvenience regarding the loaner car. Your feedback is important, and we'll work on improving this aspect in the future!

October 24, 2024

Great experience, great service. Dion was great!. I appreciate the overall experience!. My car was towed for a software update, was was not running or deivable, two days later was re More

by JOELRPH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

BMW of Orland Park responded

Joel, we're delighted to hear that Dion and the team at BMW of Orland Park provided you with a great experience. Thank you for sharing your feedback, and we hope you're enjoying your car after the update!

October 24, 2024

I've been a customer for a long time and the experience is always inviting. The staff is knowledgeable of the BMW brand and keeps the customer up to date on their service. More

by ANITAEJOHNSON343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

BMW of Orland Park responded

Anita, thank you for your continued support and kind words about the team at BMW of Orland Park! We're delighted to hear that our knowledgeable staff consistently provides an inviting experience.

October 24, 2024

I was happy with the BMW service. They kept me informed and were able to get my car back promptly. More

by Mrs. LPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

BMW of Orland Park responded

Thank you for the kind words about our service at BMW of Orland Park! It's always our aim to keep each customer informed and updated throughout their visit.

October 24, 2024

Zeigler BMW service in Orland Park was Excellant! Tony kept me informed and was completed ahead of schedule. More

by chiefrk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

BMW of Orland Park responded

We're delighted to hear that Tony and the team at BMW of Orland Park provided excellent service and kept you informed throughout the process. Thank you for sharing your experience!

October 24, 2024

Zegler BMW dealer in Orland Park my family and I are always treated with professionalism. More

by nktamlieh4511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
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Oct 24, 2024 -

BMW of Orland Park responded

Thank you for leaving BMW of Orland Park a five-star review! We are happy to hear that you enjoy working with our team. It's a pleasure having you in our BMW family!

October 24, 2024

I still having the same problem took vehicle in 10/23/2024 nothing better have to bring it back in More

by CAMPBELL.TRACEY1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Shellberg
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Nov 12, 2024 -

BMW of Orland Park responded

Reviews are very important to our business, as we use them to learn and improve our processes for future guests. If you are willing, I'd love to hear more about what happened during your visit so we can properly address your concerns. Please consider contacting me directly when you have a moment. Thank you, Brian Coster - Service Manager - 708-460-4545

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