BMW of Orland Park

James was fantastic. He was very helpful. I would recommend James and this dealership to other people. He was very helpful. I would recommend James and this dealership to other people. More

Nice place everyone very friendly wait wasn’t long very clean and nice people in waiting room clean and nice people in waiting room More

Tony was very nice & explained everything. I wasn't thrilled about waiting for my car for so long but everyone else was waiting as long too. The total amount charged was a lot but nowadays I wasn't thrilled about waiting for my car for so long but everyone else was waiting as long too. The total amount charged was a lot but nowadays everything costs more. More

Very easy process. They did everything they promised. Price was best online. Was able to complete everything online and only had to pick up the car when it was ready They did everything they promised. Price was best online. Was able to complete everything online and only had to pick up the car when it was ready. More

People greet you nicely and the atmosphere is pleasant. I feel they know what they're doing. I feel they know what they're doing. More

Tony always goes over and beyond. I appreciate his knowledge and professionalism. He is the reason I return to the Orland Park Location time after time.. I appreciate his knowledge and professionalism. He is the reason I return to the Orland Park Location time after time.. More

Jason does a great job! He is very knowledgeable and does professional work. Jason takes care of my X3 & X5 SUV. He is very knowledgeable and does professional work. Jason takes care of my X3 & X5 SUV. More

Got it! So, you’d like to write a review for Tony, the shop manager at the BMW service shop. Here’s a template you can use: --- **Review for Tony - BMW So, you’d like to write a review for Tony, the shop manager at the BMW service shop. Here’s a template you can use: --- **Review for Tony - BMW Service Shop** I recently had the pleasure of dealing with Tony, the shop manager at the BMW service shop, and I must say, my experience was exceptional. From the moment I walked in, Tony demonstrated professionalism and a genuine commitment to customer satisfaction. He took the time to understand my concerns and provided clear explanations of the services my vehicle needed. His knowledge of BMW vehicles is impressive, and he made sure to keep me updated throughout the process. What I appreciated most was his willingness to go above and beyond to ensure I was satisfied with the service. Tony's attention to detail and dedication to quality truly set this shop apart. I highly recommend visiting this BMW service shop and seeking out Tony for any service needs. Thank you, Tony, for your outstanding service! More

James was very professional and friendly. He was very knowledgeable about any service questions that I had. He made sure that I was directed to the right person to solve any question that I h He was very knowledgeable about any service questions that I had. He made sure that I was directed to the right person to solve any question that I had about settings in the truck. He even took the time to make sure that I was able to enjoy a cup a coffee. He took me the coffee machine and showed me how to use the machine. Thank you More

Overall things went smoothly considering this was my first oil change and there was a mixup with the loaner but the service manager made sure I got one which was much appreciated. first oil change and there was a mixup with the loaner but the service manager made sure I got one which was much appreciated. More