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BMW of Orland Park
Orland Park, IL
1,769 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,769 reviews
August 23, 2024
Tony was very nice and courteous. He also came to find me when my car was finished. This has been the shortest time yet that I’ve ever had to sit for my car oil change. The facility w He also came to find me when my car was finished. This has been the shortest time yet that I’ve ever had to sit for my car oil change. The facility was very clean. More
by DLOVERLOVER2
Verified CustomerEmployees Worked With
August 22, 2024
Great service, I love the heads up with what to anticipate and clarity with explanations. The professional manner in which I am greeted and treated is very much appreciated. anticipate and clarity with explanations. The professional manner in which I am greeted and treated is very much appreciated. More
by ZMCOWSEN
Employees Worked With
Kevin was outstanding
August 22, 2024
This is my second BMW. I must say. I’ve never had an unpleasant experience. From check in, to service advisor, to the waiting room to completion. I must say. I’ve never had an unpleasant experience. From check in, to service advisor, to the waiting room to completion. More
by TRG604
Employees Worked With
Matt the technician , Corey Josephson
August 22, 2024
Richard Pool and Jason Jakubowski always provide exceptional service as do the technicians. My car is always ready when promised and I am always kept up to date on any situation. exceptional service as do the technicians. My car is always ready when promised and I am always kept up to date on any situation. More
by d.nykiel
Employees Worked With
Other Employees :
The porter is always very welcoming and energetic
August 22, 2024
Tony did a nice job of explaining what needed to be taken care of, and the car is performing better as a result. Your technicians do a fine job of identifying potential issues with the vehicle. care of, and the car is performing better as a result. Your technicians do a fine job of identifying potential issues with the vehicle. More
by PANMAR
August 21, 2024
Nick was kind and professional. He kept me well-informed along the way. I appreciate the entire service department and the use of text/video to communicate with progress and recom He kept me well-informed along the way. I appreciate the entire service department and the use of text/video to communicate with progress and recommendations too. More
by KRIORDAN1
Employees Worked With
Nick Shellberg
August 19, 2024
Mr. Kevin Hernandez was very nice to my wife. We had a flat tire and needed a new one right away. Kevin took care of things right away on a Saturday morning. flat tire and needed a new one right away. Kevin took care of things right away on a Saturday morning. More
by CHIPM0
Employees Worked With
Kevin Hernandez, Guy Accettura
August 19, 2024
Dion was awesome. He was very professional and communicated well. He made the experience easy! He was very professional and communicated well. He made the experience easy! More
by WAYNE.SPRINGER
Employees Worked With
