BMW of Orland Park

Doug Panko was professional in every sense of the word: knowledge of the BMW, sensitivity in his ability to facilitate financial negotiations between the buyer and manager, thorough explanations of the cap knowledge of the BMW, sensitivity in his ability to facilitate financial negotiations between the buyer and manager, thorough explanations of the capability of the engine and interior hands-on operations of the vehicle. It was pleasant to observe that he had the client's interest at heart. He will have my repeat business. Lee Colsant, Orland Park, IL More

Colleen was very attentive to my needs. They had the perfect car in stock at a good value. Process took only four days. That was important to me as I like to get things done and move on. BMW service i perfect car in stock at a good value. Process took only four days. That was important to me as I like to get things done and move on. BMW service is always top shelf. More

My experience at Orland Park was great. Doug my Salesman was very helpful and polite. Even though I was picky with the specification I was looking for in my new 328i, which are also rare in this model, Doug was very helpful and polite. Even though I was picky with the specification I was looking for in my new 328i, which are also rare in this model, Doug was very understanding. Everyone stayed late to complete the sale and did not seem to be in a rush. I very much so appreciate that my salesman was thorough in explaining to me all my new gadgets even though it was way past the end of his shift. I look forward to dealing with Orland Park in the Future. Thanks! More

I contacted the Chicago and Northwest Indiana area BMW dealers in search of the best deal on a new X3. The search ended with Orland Park. Doug Panko was my client advisor. Doug offered me the best price a dealers in search of the best deal on a new X3. The search ended with Orland Park. Doug Panko was my client advisor. Doug offered me the best price and best trade in value. There was no sales pressure and the entire negotiation and purchase process was simple, quick and pleasant. Upon delivery, Doug stayed late,explained all of the vehicle's features and made sure all of my questions were answered.Doug was professional, knowledgeable and friendly. I highly recommend Doug and Orland Park BMW. More

I drove in from Michigan based on a great advertised price of a 535xi demo. What I did not expect was the level of service and attention to detail provided by BMW of Orland Park. Colleen Wright was price of a 535xi demo. What I did not expect was the level of service and attention to detail provided by BMW of Orland Park. Colleen Wright was fantastic to work with in terms of follow up,and attention to detail. This is the third BMW I have purchased and would absolutely drive again from Michigan to work with Colleen and the Orland Park team on my next purchase. I'm sold....great job! More

My purchase experiences at BMW of Orland Park, IL have been awesome...and my recent purchase is no exception! I have purchased two previous new BMW cars from BMW of Orland Park, IL in the past and the rea been awesome...and my recent purchase is no exception! I have purchased two previous new BMW cars from BMW of Orland Park, IL in the past and the reason I rate them as a premier dealership in my book, is because my sales person, Gus Gertos. Gus went above and beyond to make sure my third BMW was the charm and that I was absolutely satisfied with my new vehicle. The entire personnel at BMW of Orland Park is always curtious and professional. Thank you BMW of Orland Park. More

I made a phone call to BMW of Orland Park to see two vehicles. Gus had them moved to the front by the time I arrived on site twenty minutes later. They were in great condition, the specifications were vehicles. Gus had them moved to the front by the time I arrived on site twenty minutes later. They were in great condition, the specifications were presented to me in detail, and I did not feel pressured to engage in any transactions. More

I visited this dealership over a 5 year period as I was interested in owning a BMW, but had not bought a car in this class before. I was an American car buyer who broke away and bought Honda's for the past interested in owning a BMW, but had not bought a car in this class before. I was an American car buyer who broke away and bought Honda's for the past 10 years. I wanted the next step up. I reviewed every car on the market including Lexus, Audi, BMW, Honda, Ford; you name it. I looked at them in detail and could not find anything I honestly liked. I kept coming back to BMW as the best overall quality and design styles I liked. Doug Panko probably seen me 20-30 times over a 3 year period. Although at anytime I could have easily purchased the car, I was in no rush and did not want to make an emotional purchase. In fact the incentives and programs had no real determining facor in my purchase as I needed to feel good about the car and the dealership before I bought. When I overcame my concerns about the vehicle then I focused on the deal. Orland Park BMW was easy to work with and in the end they price matched the best deal I could find by beating it by $200.00. It was important to me to work with my local dealer, but I also needed to feel good about the deal. I am loyal to where I buy and I did not want to travel to far for service, but was willing to do so if need be. I think if your looking at buying a BMW you should visit with Doug Panko. His deamanor and knowledge of the vehicles is as good as it gets. He's non threatning, very knowledgeable and professional. He always had the latest information and reviews to share with me when I randomly came into the showroom. In the end I bought a 2012, 528xi. The paperwork and finance details were easy to do and quick. I really was amazed when Doug took me through the car upon delivery. He did not seemed rushed and did a excellent job of explaining the car to my wife and I. In the end Doug made me feel that his job of selling me the car was just the beginning. The way he explained things at delivery I feel as though he is a long term customer care advisor that is there to help me with anything associated with my experience, including scheduling service visits. I've only owned the car for three days and am still in the honeymoon phase, but from what I've seen so far Im happy. More

I had the best experience working with Luis Corral and BMW Orland than any other dealership. Luis was very professional and friendly which made me feel at ease. He gave me a great deal on my new X3 whic BMW Orland than any other dealership. Luis was very professional and friendly which made me feel at ease. He gave me a great deal on my new X3 which was a christmas present to myself. We have now created a lasting work relationship. If you are looking to buy a BMW, Luis is definitely your guy. More

It was my first time to this dealership. It was by far my best car buying experience ever. There was no pressure at all. My salesman Doug was very passionate about BMW safety and technology and was very info best car buying experience ever. There was no pressure at all. My salesman Doug was very passionate about BMW safety and technology and was very informative. The paperwork was over in about 15 minutes. They definitely have that part streamlined also. Overall it was great and I would highly recommend them More