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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,418 Reviews

1,418 Reviews of BMW of Orland Park - Service Center

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March 27, 2025

Great service highly recommend BMW in Orland park . Will be coming back for any service More

by ALICIA.SCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

BMW of Orland Park responded

Thank you for recommending BMW of Orland Park, Alicia! We're grateful for all your support.

March 27, 2025

Lyz is awesome nice preso to work with great team and service. Highly recommend BMW Orland Park More

by ALICIA.SCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

BMW of Orland Park responded

Alicia, thank you for the wonderful review of Liz and recommendation of BMW of Orland Park!

March 27, 2025

Amazing customer service, and thank you Robert for making the process excellent and transparent. Thank you More

by jnastova29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Mar 27, 2025 -

BMW of Orland Park responded

Thank you for the kind words! We're delighted to hear that Robert provided excellent and transparent service at BMW of Orland Park. Enjoy your new ride!

March 27, 2025

Wonderful experience and service! Gus was very knowledgeable and helpful with selecting all the features tailored to me. Highly recommend! More

by vishalichadha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Boomsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

BMW of Orland Park responded

Vishali, we're delighted to hear that Gus provided you with a wonderful experience at BMW of Orland Park. Thank you for the recommendation and your kind words!

March 26, 2025

Great service! Customer service was outstanding and helpful. Service department explained in details everything needed for my vehicle. More

by SJSTEWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sid Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

BMW of Orland Park responded

We're delighted to hear that our service department at BMW of Orland Park provided you with outstanding and helpful customer service. Thank you for the kind words, and we're here whenever your vehicle needs attention!

March 26, 2025

Richard is the best person I’ve dealt with. Way better then the previous guy kevin More

by OMRANABDALLAH15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

BMW of Orland Park responded

We appreciate your business and your kind words for Richard! Thanks from the BMW of Orland Park Team!

March 26, 2025

I love BMW of Orland Park. My service advisor was very nice and professional; he knew his work well. More

by NMMITTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

BMW of Orland Park responded

Thank you for your confidence in BMW of Orland Park! We are glad that our team has been professional and helpful. See you next time!

March 25, 2025

My service advisor, Robert Snipe, was professional, courteous, and informative about repairs on my vehicle and maintained excellent communication throughout the service on my X5! The ride-share service More

by KELLERRC2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

BMW of Orland Park responded

We're delighted to hear that Robert provided such a professional and informative service experience at BMW of Orland Park. It's great to know the ride-share option was helpful for you as well. Thank you for sharing your feedback!

March 25, 2025

Kept me updated along the way. Water and coffee provided is always a plus. Seats in the waiting area are too low in my opinion. More

by GARCIAALEX711
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

BMW of Orland Park responded

Thank you for sharing your experience with BMW of Orland Park! We're glad to hear that the updates and refreshments were appreciated. We'll take note of your feedback about the seating in our waiting area.

March 24, 2025

The dealer and Dion were very straight forward and accommodating to my questions. Great experience overall, in and out quick. More

by SANADALSHUBBAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

BMW of Orland Park responded

We're delighted to hear that Dion and the team at BMW of Orland Park provided a straightforward and accommodating experience. Thank you for sharing your positive feedback, we hope you're enjoying your new ride!

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