BMW of Orland Park - Service Center

Cory was outstanding he went above and beyond overall my customer service at BMW was outstanding and pleasant experience customer service at BMW was outstanding and pleasant experience More

First time here and it was a great experience! Cory was super nice and knowledgable. He truly helped me with speed service. I will be coming back always! Cory was super nice and knowledgable. He truly helped me with speed service. I will be coming back always! More

Service rep Robert Snipes was very helpful and informative about issue I addressed to him. informative about issue I addressed to him. More

I visited BMW for getting a brake light malfunction checked as well as to get my services package renewed. I was scheduled to meet Cory Kazienko. This was my second time to meet Cory. He was very court checked as well as to get my services package renewed. I was scheduled to meet Cory Kazienko. This was my second time to meet Cory. He was very courteous, professional but most important of all very knowledgeable. He answered and explained all my services related questions thoroughly, in fact with hard copy comparison for me to understand better and choose wisely what I was purchasing. It was finally decided that my car needed rear brakes and font and rear wipers changed. The waiting time was more than I expected especially that I was fasting and couldn’t enjoy the great collection of complementary beverages in the lobby 😊. But I left happy with my issues resolved. Thanks to Cory and 5 stars for him. More

Liz was terrific and made my experience very pleasant. I will definitely return to this service center. I will definitely return to this service center. More

I want to say thank you very much and a special Kevin. He’s a good man and real good to the service and he do really good information. He’s a good man and real good to the service and he do really good information. More

Amazing service as usual, always give off a family welcoming kind of vibe when visiting. welcoming kind of vibe when visiting. More

Lyn was extremely nice at the service desk. Cashier was nice. Richard was not nice nor helpful at all. He had his vape on his desk and treated me as if I was the biggest bother in the world. I Cashier was nice. Richard was not nice nor helpful at all. He had his vape on his desk and treated me as if I was the biggest bother in the world. I would never bring my car back to be serviced with him again. He lost my keys as well as was not on top on his job when it came to my car which is why I chose to have my car serviced else where. More

Amazing experience. I was told what services were due, how much each service would cost and an ETA. I was given a shuttle back to my house until the car was ready and I I was told what services were due, how much each service would cost and an ETA. I was given a shuttle back to my house until the car was ready and I love the video the technician provided detailing what the car needs and what his process was for the fixes he would apply More

BMW Good service completing my car’s maintenance in a timely manner I was advised. timely manner I was advised. More