BMW of Orland Park - Service Center

Amazing experience. I was told what services were due, how much each service would cost and an ETA. I was given a shuttle back to my house until the car was ready and I I was told what services were due, how much each service would cost and an ETA. I was given a shuttle back to my house until the car was ready and I love the video the technician provided detailing what the car needs and what his process was for the fixes he would apply More

Great service. Kept me informed and updated during the process. The tech encountered some unanticipated issues which made the appointment longer than anticipated bu Kept me informed and updated during the process. The tech encountered some unanticipated issues which made the appointment longer than anticipated but James was great on communicating and getting to work completed as efficiently as possible. More

I always get top notch service when I visit. I have a local BMW within 4 miles from home, but I always come to Orland Park because they show me that they care! I have a local BMW within 4 miles from home, but I always come to Orland Park because they show me that they care! More

I had great service! Wait time was not that long. We will be back soon! Wait time was not that long. We will be back soon! More

They are always extremely professional and they do very good work in a timely manner good work in a timely manner More

Richard pool always does an amazing job at servicing my fleet and always having me leave happy. I sometimes wish service was due sooner just to see richard and the amazing team. Thank you for all that you fleet and always having me leave happy. I sometimes wish service was due sooner just to see richard and the amazing team. Thank you for all that you do richard you are an amazing asset to BMW. More

I really appreciate that they gave me a loaner during the car repairs, that very great of them. car repairs, that very great of them. More

I HAVE OWNED MORE THAN 15 CARS IN MY YOUNG LIFE. .. I HAVE NEVER BEEN TAKEN CARE OF OF BETTER THAN I HAVE AT BMW OF ORLAND PARK... THEY ARE THE ONLY DEALERSHIP THAT HAS GONE ABOVE AND BEYOND TO MAKE .. I HAVE NEVER BEEN TAKEN CARE OF OF BETTER THAN I HAVE AT BMW OF ORLAND PARK... THEY ARE THE ONLY DEALERSHIP THAT HAS GONE ABOVE AND BEYOND TO MAKE ME FEEL THAT MY BUSINESS MATTERS. EVERY CHICAGOLAND AREA DEALERSHIP SHOULD TAKE NOTES FROM BMW OF ORLAND PARK!!! THANK YOU ZEIGLER BMW FOR ALL THAT YOU HAVE DONE AND DO... KEEP IT UP. More

Great experience! The length of service time was less than expected. Jason was very professional. The length of service time was less than expected. Jason was very professional. More

The dealer is closer than the dealer I purchased the vehicle from 6 years ago so it was a bit more convenient to have it serviced there this time. The service person who discussed the required maintena vehicle from 6 years ago so it was a bit more convenient to have it serviced there this time. The service person who discussed the required maintenance was excellent. The only problem, and it is one that I am a bit confounded with, is that the initial quote for the service was substantial, so I looked into such service costs online and through another dealer before I called the person back. On that call I indicated that the costs were way too high. After a few hours, he came back with a quote that was 42% LOWER than the original. While I am confident all 5 required maintenance deliverables were handled properly, the experience is something to ponder.... More