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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,483 Reviews

1,483 Reviews of BMW of Orland Park - Service Center

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June 25, 2025

Rob was great explaining my options for maintenance on my vehicle. I felt knowledgeable about what needed to be done now as well as in the future. I look forward to working with him for all my maintenance ne More

by NBWILLIAMS17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2025 -

BMW of Orland Park responded

We're happy to hear that Rob provided you with clear and helpful information about your vehicle's maintenance at BMW of Orland Park. It's great knowing you're confident in the service you'll receive moving forward. Thank you for choosing us!

June 25, 2025

Great service provided with BMW. Always welcomed with a handshake and service. Greatly appreciate the attention I receive with James & Tony with my vehicle and the services needed. More

by SALAS_FRANCISCO95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2025 -

BMW of Orland Park responded

We're happy to hear that James and Tony provided you with excellent service at BMW of Orland Park! Your appreciation means a lot to us, and we're here whenever you need assistance. Safe driving!

June 25, 2025

James is an excellent professional representative of Zeigler BMW! First time receiving the service technicians video summary. Nice touch. Happy with my service visit, More

by TED.CROWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2025 -

BMW of Orland Park responded

We're happy to hear that James and the team at BMW of Orland Park provided you with excellent service! It's great to know you appreciated the video summary from our technicians. Thanks for choosing us, and we look forward to your next visit!

June 25, 2025

Corey was terrific! Kept us informed about our vehicle through whole process. Kind and friendly. So helpful. More

by GAYA.MOSCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

BMW of Orland Park responded

We're delighted to hear Corey provided such a helpful and friendly experience at BMW of Orland Park! Keeping you informed is our priority, and we're glad it made a difference. Thanks for the great feedback!

June 25, 2025

Have went to this dealership for years and never been disappointed. Dealt with Cory on my last visit. He was very helpful and a pleasure to work with. More

by LUANNDAY
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2025 -

BMW of Orland Park responded

Thank you so much for your continued loyalty and for taking the time to share your experience! We're thrilled to hear that Cory took great care of you during your recent visit. We'll be sure to pass along your kind words to him. It's always a pleasure having you with us, and we look forward to seeing you again soon! Best Wishes, BMW Of Orland Park

June 23, 2025

X5 recall service. Dealership contacted me when parts and solution became available. Easy to schedule with a loaner available More

by RANGE4601
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

BMW of Orland Park responded

Thank you for sharing your experience! We're glad the recall service process was smooth and that our team kept you informed. It's great to hear the loaner vehicle made things even easier for you! Best Wishes, BMW Of Orland Park

June 23, 2025

The service members went above and beyond to make sure that my vehicle was in great running condition More

by RENFRO.ANTWANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

BMW of Orland Park responded

Thank you for the kind words! We're glad our service team went above and beyond to ensure your vehicle is running at its best. We appreciate your trust and look forward to serving you again! Best Wishes, BMW Of Orland Park

June 23, 2025

Everyone is always very friendly and helpful. It’s a nice location, but the service department does seem to take a long time to process requests. More

by PHILIPMAY91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

BMW of Orland Park responded

Thank you for your feedback! We're glad to hear you find our team friendly and the location welcoming. We appreciate your patience and will work on improving our service processing times to better serve you. Best Wishes, BMW Of Orland Park

June 22, 2025

Routine maintenance on the X3 for Brake fluid. The service time was reasonable. Mr. Dion Grace had all the notes. More

by NONAPARAMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Cornelius
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

BMW of Orland Park responded

Thank you for sharing your experience with us at BMW of Orland Park! We're glad to hear that the service time met your expectations and that Dion was attentive to all the details. We look forward to assisting you again in the future!

June 22, 2025

Friendly, courteous and efficient. My car appears to be repaired after bringing it back twice for the same issue. More

by HAYESB
Recommend Dealer
Yes
Employees Worked With
Colleen Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

BMW of Orland Park responded

Thank you for sharing your experience with BMW of Orland Park. We're glad to hear that our team was friendly and efficient, and we appreciate your patience in resolving the issue. If there's anything else we can do for you, please let us know!

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