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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,362 Reviews

1,362 Reviews of BMW of Orland Park - Service Center

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April 24, 2025

Everyone is friendly and helpful. They keep you updated about the process and and timing for the completion of services. I also love that even if I'm not waiting at the dealership, I More

by LADY_ARRELDA02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen, Mateen
Apr 24, 2025 -

BMW of Orland Park responded

We're delighted to hear that you appreciate the communication and service updates from our team at BMW of Orland Park. Keeping you informed is important to us, and we’re glad it enhances your experience! Thanks for sharing this feedback!

April 24, 2025

BMW of Orland park is an awesome dealership! My service advisor Richard pool always takes care of me when my car has been in for service!! Highly recommend More

by E.pitts@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

BMW of Orland Park responded

Thank you for the glowing review! We're delighted to hear that Richard and our team at BMW of Orland Park have provided excellent service. We appreciate your recommendation and look forward to assisting you in the future!

April 24, 2025

Excellent staff and work. Very satisfied with Orland bmw and the efficiency of the service representative More

by BRYANTAUTO24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

BMW of Orland Park responded

We're delighted to hear that you had a satisfying experience with our team at BMW of Orland Park! Thank you for recognizing the efficiency of our service representative. We look forward to serving you again in the future, Bryan!

April 24, 2025

Great service experience at Orland Park BMW, client advisors are professional and provide a thorough explanation of the work being done. More

by SAMERABUKHALED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

BMW of Orland Park responded

Samer, we're delighted to hear that you had a great service experience with our team at BMW of Orland Park. Thank you for recognizing the professionalism and thoroughness of our client advisors!

April 24, 2025

Our experience with Richard and the service center were phenomenal. He provided fair and honest advice, pricing and feedback and didn’t try to pressure us into any add-ons. He offered to stay after the ser More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

BMW of Orland Park responded

JB, we're delighted to hear about your positive experience with Richard and the team at BMW of Orland Park. It's great that you felt supported without any pressure and enjoyed some extra perks like a complimentary car wash. Thanks for recommending us!

April 24, 2025

Mr. Pool was very professional and knowledgeable My car was repaired he following day The technician emailed me a video of the under carriage which was very informative. Thanks, Lee Stanton More

by LSTANTON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The technician
Apr 25, 2025 -

BMW of Orland Park responded

Lee, we're delighted to hear that Mr. Pool and our team at BMW of Orland Park provided you with professional service and informative updates on your car repair. Thank you for sharing your experience!

April 24, 2025

I’ve always been pleased with the customer service and have always had good experiences with them. More

by TMARTINEZ316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

BMW of Orland Park responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The BMW of Orland Park Team

April 22, 2025

Excellent Services and hospitality, I recommend this dealership for buying and services Thanks a lot More

by EYAD Izar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mateen Sen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

BMW of Orland Park responded

Thank you for recommending BMW of Orland Park! We're delighted to hear that our services and hospitality met your expectations. We look forward to serving you again in the future!

April 21, 2025

The dealership is clean and neat. The intake process has gotten better. I will return. More

by RASHAUNDAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
Apr 21, 2025 -

BMW of Orland Park responded

Thank you for stopping by to leave BMW of Orland Park a wonderful review!

April 21, 2025

So grateful for a porter. It makes my life easier and more likely to choose Ziegler for my next car. Love my mechanic! More

by SFBULL53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Serauskas
Apr 21, 2025 -

BMW of Orland Park responded

We're delighted to hear that our porter service and your mechanic have made a positive impact on your experience at BMW of Orland Park. Thank you for considering us for your next car purchase!