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BMW of Orland Park - Service Center
Orland Park, IL
1,395 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,395 Reviews of BMW of Orland Park - Service Center
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April 19, 2025
Thank you for the time you turned the work around on my car. However, The Service department answered all of my concerns once I was able to speak with the right person. Communication in the service depart car. However, The Service department answered all of my concerns once I was able to speak with the right person. Communication in the service department could be improved. More
by ESSIESIGMA3
Verified Customer
April 16, 2025
Liz was great. Helpful, nice. Informative. I will go back without a problem. Thank you Helpful, nice. Informative. I will go back without a problem. Thank you More
by ROBERTACOLES10
April 16, 2025
Would never come back here again. I brought my 2024 BMW M3 Competition for a noise concern. Richard my advisor didn’t even bother calling me back for an update. They weren’t able to f I brought my 2024 BMW M3 Competition for a noise concern. Richard my advisor didn’t even bother calling me back for an update. They weren’t able to figure out what the issue was, nor did they even recommend any maintenance services. And the cherry on top is they couldn’t even provide a complimentary wash. STAY AWAY More
by anaskouk
Employees Worked With
April 14, 2025
The service was quick. The facility is nice. The employees are all very nice. However, the prices for labor are through the rough. I went in for an oil change and spent alm The facility is nice. The employees are all very nice. However, the prices for labor are through the rough. I went in for an oil change and spent almost $700 for oil change and two filters. The service took 30 mins but the labor charge for each item was astronomical. In the future, I wish they’d at least give customers a heads up about all the add ons so they may be prepared financially instead of caught off guard. More
by courttort
Employees Worked With
April 14, 2025
I was very satisfied with the service and advice I received from James, my service advisor. He was very attentive to my concerns and explained everything to my satisfaction. received from James, my service advisor. He was very attentive to my concerns and explained everything to my satisfaction. More
by WVKEEN
Employees Worked With
April 14, 2025
Service on car was prompt and thorough. I appreciated them checking out other items that needed attention! Everyone was courteous and friendly!! Great dealership!! Thank you all!!! I appreciated them checking out other items that needed attention! Everyone was courteous and friendly!! Great dealership!! Thank you all!!! More
by MOMRN75
Employees Worked With
April 13, 2025
Accomplished service team who are knowledgeable, thorough, accommodating and always appreciative of my return business. thorough, accommodating and always appreciative of my return business. More
by DBIERNACKI
April 11, 2025
Had a great experience at this dealership. Richard was professional and helpful with questions. Work was done in a timely matter. Very happy. Richard was professional and helpful with questions. Work was done in a timely matter. Very happy. More
by TJURASITS
Employees Worked With
April 10, 2025
Had brand new tires put on 4 months ago and 3 of tires 5+ tread and 1 tire has worn to a 3. Was told no idea how this could happen. I asked sounds like a defective tire. No response. Very dissatisfied with t tread and 1 tire has worn to a 3. Was told no idea how this could happen. I asked sounds like a defective tire. No response. Very dissatisfied with the way it was handled. More
by GREGWINJUM
Employees Worked With
