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BMW of Palm Springs
Palm Springs, CA
1,194 Reviews
indiGO Auto Group is the destination for everyone who shares a passion for automobiles, providing unique access to brands we dream to drive, with experiences, insights, and connections for fellow enthusiasts that inspire and reward owners.
We have 27 franchised dealerships in seven United States markets, with each destination being led by a team who not only have in-depth brand knowledge but are passionate enthusiasts themselves. This enthusiasm and knowledge come together to create a truly unique experience for all indiGO clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,194 reviews
April 30, 2024
Your employees are welcoming, appropriate and polite. Sandra Monson is always helpful and answers my questions. I'm fortunate that she has been my service rep for a long time. Your customer lounge are Sandra Monson is always helpful and answers my questions. I'm fortunate that she has been my service rep for a long time. Your customer lounge area is comfortable and attractive. Appreciate the availability of bottled water. Decaf coffee would be a nice option but the hot chocolate was an OK substitute. More
by DONAUSC
Verified CustomerEmployees Worked With
April 30, 2024
My Service contact does a great job of keeping me informed when I have service schedules. Top notch customer service! I utilized the pickup and delivery option for the first time and it was seamles informed when I have service schedules. Top notch customer service! I utilized the pickup and delivery option for the first time and it was seamless. More
by RICKHEIDEN
April 30, 2024
I finished school an along time ago, and I am not really interested in being given an assignment with a minimum length at this point. Whoever came up with this idea is out of their minds. Please stop it. interested in being given an assignment with a minimum length at this point. Whoever came up with this idea is out of their minds. Please stop it. If I have something to say, I’ll say it without your minimums. Good grief. Great dealer btw, and Juan was great as well. More
by MDICKEY
Employees Worked With
April 29, 2024
They don’t return phone calls. I waited two days to get a response from them. I can’t believe it took a day and a half to have an oil change. I was never notified that it was done I waited two days to get a response from them. I can’t believe it took a day and a half to have an oil change. I was never notified that it was done until I contacted them. More
by Jorge123
Employees Worked With
April 28, 2024
Exceptionally kind, knowledgeable, and a delight to work with. Orlando Welsh is the ultimate... fitting for the ultimate driving machine! with. Orlando Welsh is the ultimate... fitting for the ultimate driving machine! More
by dawnhibbard
April 27, 2024
Everything good except the interior of the car was dirty. . otherwise everything was good..thanks . otherwise everything was good..thanks More
by roberto-zazueta
April 27, 2024
We have known Bryan Gacayan for six (6) years and his insight about our cars and recommendation have been truthful, considerate and respectful. Also everyone is supportive and welcoming with a winning at insight about our cars and recommendation have been truthful, considerate and respectful. Also everyone is supportive and welcoming with a winning attitude. Nothing like working with Bryan, it has been a blessing to us (Nicole/Eru). Cheers, More
by MANERUAGGREH
Employees Worked With
April 27, 2024
Everyone was efficient, pleasant and easy to work with. I Wouk recommend . Easy in and out and very accommodating I Wouk recommend . Easy in and out and very accommodating More
by darrell
Employees Worked With
April 26, 2024
Bryan Gacayan is honest and professional, and always goes above and beyond to provide excellent customer service. above and beyond to provide excellent customer service. More
by CJT
Employees Worked With
