Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

BMW of Palm Springs

Palm Springs, CA

Overview
Employees
Reviews
Vehicles
4.7
1,195 Reviews
indiGO Auto Group is the destination for everyone who shares a passion for automobiles, providing unique access to brands we dream to drive, with experiences, insights, and connections for fellow enthusiasts that inspire and reward owners. We have 27 franchised dealerships in seven United States markets, with each destination being led by a team who not only have in-depth brand knowledge but are passionate enthusiasts themselves. This enthusiasm and knowledge come together to create a truly unique experience for all indiGO clients.
Contact Dealership
View Awards

3737 East Palm Canyon Dr

Palm Springs, CA

92264

Directions

By Type

Showing 1,195 reviews

January 13, 2024

Whenever I bring my car here, I feel confident and secure with the service as I know the techs are the best in the industry. The customer service is always phenomenal with my service advisors as well. More

by b.barsakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

BMW of Palm Springs responded

We're honored to have your confidence in our service at BMW Palm Springs! Thank you for recognizing our techs as the best in the industry and appreciating the phenomenal customer service from our advisors. We look forward to serving you with excellence.

January 12, 2024

Excellent experience and always have a positive experience with Sandy the advisor in servicing department More

by DONNAMTAYLOR1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

BMW of Palm Springs responded

Thank you for choosing BMW Palm Springs! We're delighted to hear about your excellent experience and positive interactions with Sandy, your service advisor. We appreciate your kind words, and it's always our goal to provide top-notch service. If you ever need further assistance or have any questions, feel free to reach out. Thanks again for your continued trust in our servicing department!

January 12, 2024

Sandra was very professional and helpful. Her knowledge made my experience very user friendly.I recommend contacting her. More

by JADARCO00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

BMW of Palm Springs responded

Thank you for choosing BMW Palm Springs! We're delighted to hear about your positive experience with Sandra. It's fantastic that she was very professional, helpful, and her knowledge contributed to a user-friendly experience. We appreciate your recommendation to contact her. If you ever have more questions or automotive needs, don't hesitate to reach out. We look forward to serving you again!

January 12, 2024

Fast, easy purchase in all areas, negotiations, finance and vehicle prep, What more could you ask for. Thanks. More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brody Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Welsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

BMW of Palm Springs responded

Thank you for choosing BMW Palm Springs! We're delighted to hear about your fast and easy purchase experience in all areas, including negotiations, finance, and vehicle prep. Your satisfaction is our goal, and we're grateful for your positive feedback. If you ever need further assistance or have any questions, feel free to reach out. Thanks again for choosing us!

January 12, 2024

Bus was spot on on communication and getting me taken care or right on gime More

by jebishop3637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

BMW of Palm Springs responded

Thank you for choosing BMW Palm Springs! We're thrilled to hear that our team was spot-on with communication and ensuring you were taken care of right on time. Your satisfaction is our priority, and we appreciate your feedback. If you have any more automotive needs in the future, don't hesitate to reach out. We look forward to serving you again!

January 12, 2024

Bryan and others at BMW-PS were great. We are here on vacation. Driving cross-country triggered some routine maintenance items. Brian and his team did a great job getting us an appointm More

by SANDERSON23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

BMW of Palm Springs responded

Thank you for choosing BMW Palm Springs, and we're delighted to hear about your positive experience with Bryan and our team. It's great that they were able to assist you efficiently during your vacation and address the routine maintenance items triggered by your cross-country drive. We appreciate your kind words, and if you have any more automotive needs or questions, feel free to reach out. Safe travels on the rest of your vacation, and we look forward to serving you again in the future!

January 12, 2024

Easy to make appointment, service advisor pleasant and helpful, staff helpful and responsive, service completed as promised. More

by aguilar6822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

BMW of Palm Springs responded

Thank you for choosing BMW Palm Springs! We're pleased to hear about your positive experience with our service. It's great that making an appointment was easy, and your service advisor was both pleasant and helpful. We strive to be responsive and helpful throughout the entire process, and we're glad the service was completed as promised. If you ever need further assistance or have any questions, please feel free to reach out. We appreciate your feedback and look forward to serving you again!

January 12, 2024

Savannah was very professional and very knowledgeable, plus Savannah is very personable! Very pleased with service results! More

by RANDALL.JENSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

BMW of Palm Springs responded

Thank you for choosing BMW Palm Springs! We're thrilled to hear about your positive experience with Savannah. It's great to know that she was very professional, knowledgeable, and personable. We appreciate your kind words and are pleased that you are very pleased with the service results. If you have any more automotive needs, don't hesitate to reach out. We look forward to serving you again!

January 12, 2024

Easy to schedule a service appointment. Friendly and helpful staff. Included Lyft to avoid waiting at the dealership was a nice touch. Expensive, but the quality of the work demonstrated va More

by tim.lemaster1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibrahim Lapaj
Report | Print
Jan 17, 2024 -

BMW of Palm Springs responded

Thank you for choosing BMW Palm Springs! We appreciate your positive feedback about our service scheduling process, friendly and helpful staff, and the added convenience of Lyft service. We understand the value of your time, and it's great to know that these elements contributed to a positive experience. While we aim to provide the best quality service, we also appreciate your feedback on pricing. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again!

January 11, 2024

Efficient, friendly and competent. Everyone was extremely helpful and the premises were a pleasant place to wait. More

by dgilzow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibrahim
Report | Print
Jan 17, 2024 -

BMW of Palm Springs responded

Thank you for choosing BMW Palm Springs! We're delighted to hear about your positive experience with our team. It's fantastic that you found our service efficient, friendly, and competent. We're committed to providing helpful assistance, and we're glad you found our premises to be a pleasant place to wait. If you have any more automotive needs or if there's anything else we can assist you with, feel free to reach out. We appreciate your feedback and look forward to serving you again!

1
...
41
42
43
...
120