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BMW of Palm Springs
Palm Springs, CA
1,195 Reviews
indiGO Auto Group is the destination for everyone who shares a passion for automobiles, providing unique access to brands we dream to drive, with experiences, insights, and connections for fellow enthusiasts that inspire and reward owners.
We have 27 franchised dealerships in seven United States markets, with each destination being led by a team who not only have in-depth brand knowledge but are passionate enthusiasts themselves. This enthusiasm and knowledge come together to create a truly unique experience for all indiGO clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,195 reviews
December 21, 2023
My service experience was not pleasant. A message for Sandra left with the front desk at service never made it to her. The scope of the work kept growing and communication was poor. I ha A message for Sandra left with the front desk at service never made it to her. The scope of the work kept growing and communication was poor. I have been a customer of BMW of Beverly Hills for years and I will likely not return to BMW of Palm Springs for service or sales. More
by GAFacktor
Verified CustomerEmployees Worked With
December 21, 2023
repairs are expensive but work is excellent, process is quite good. Loaner policy is generous. more words to make minimum quite good. Loaner policy is generous. more words to make minimum More
by jhtavenner
Employees Worked With
December 21, 2023
Sandra Monson provides the highest standard of customer service—- Excellence, knowledge of product , fairness , and reliability.Thank you!. With great appreciation , Yvette Sheree McPeak service—- Excellence, knowledge of product , fairness , and reliability.Thank you!. With great appreciation , Yvette Sheree McPeak More
by YSMCPEAK
December 21, 2023
Our whole experience with BMW Palm Springs was excellent. Everyone we dealt with was professional and very friendly. Everyone we dealt with was professional and very friendly. More
by linda83
December 20, 2023
Great communication Paul is extremely customer friendly and is always trying to please. He has gone beyond his responsibilities by picking my car up and taking it to the shop and back to me and is always trying to please. He has gone beyond his responsibilities by picking my car up and taking it to the shop and back to me More
by JDHOSS2
Employees Worked With
December 19, 2023
its always a joy to come in for a service, the staff are all nice and professional.they are all top notch ! all nice and professional.they are all top notch ! More
by chester.overlock
Employees Worked With
December 19, 2023
Very professional and courteous prompt provided me with a courtesy car and delivered my vehicle nicely washed and in excellent working order courtesy car and delivered my vehicle nicely washed and in excellent working order More
by mikekrmpotich
Employees Worked With
December 19, 2023
My service was excellent and the communication was also. I would recommend using BMW service to others I would recommend using BMW service to others More
by pglumpkin
December 18, 2023
Took car in to get 4 new tires at a cost of $1792. It had an error code relate to tire pressure monitor. After I picked up the car with the new tires, I was told one or more of the individual monitor It had an error code relate to tire pressure monitor. After I picked up the car with the new tires, I was told one or more of the individual monitors likely needed a battery replaced. To diagnose this it would be $225. To replace a battery requires the wheel take off, the tire removed or at least the bead broken. More labor cost.. I cant fathom why I wasnt told this while the wheels were off and before the new tires put on. I’m told a similar car needing two batteries replace was 750. I feel like I have lost the trust of BMW service dept that had been built over the past 9 years. Not good. and the new tires were not cleaned to remove the brown stuff. I’m sad. More
by JNIES
Employees Worked With
