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BMW of Palm Springs

Palm Springs, CA

Overview
Employees
Reviews
Vehicles
4.7
1,195 Reviews
indiGO Auto Group is the destination for everyone who shares a passion for automobiles, providing unique access to brands we dream to drive, with experiences, insights, and connections for fellow enthusiasts that inspire and reward owners. We have 27 franchised dealerships in seven United States markets, with each destination being led by a team who not only have in-depth brand knowledge but are passionate enthusiasts themselves. This enthusiasm and knowledge come together to create a truly unique experience for all indiGO clients.
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3737 East Palm Canyon Dr

Palm Springs, CA

92264

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Showing 1,195 reviews

November 29, 2023

Great service, and attention to detail. Sandy listened to my problems and fixed them all. More

by PRITZITOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

BMW of Palm Springs responded

We're thrilled to learn about your great service experience and Sandy's attention to detail. Your satisfaction is our priority, and we're pleased to have met your expectations.

November 29, 2023

Brad Williams was terrific during the sales process. The technology overview was insufficient due to time . More

by GEB10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

BMW of Palm Springs responded

Thank you for your positive comments about Brad Williams and the sales process. We apologize for any time constraints during the technology overview and appreciate your understanding. We'll ensure a more comprehensive overview in the future.

November 29, 2023

Smooth remote transaction with Orlando and Carlos for my Alpina that was shipped to Virginia More

by paul
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Orlando Welsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Salinas
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Dec 06, 2023 -

BMW of Palm Springs responded

We're pleased to hear about your smooth remote transaction with Orlando and Carlos for your Alpina. Your positive experience is important to us, and we're grateful for your trust in our team.

November 28, 2023

Savanna is absolutely the best service advisor I have ever had! The dealership is about average. Nothing extra special, and usually so busy it sometimes takes days to get in. More

by JKBLACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2023 -

BMW of Palm Springs responded

Thank you for your kind words about Savanna. We're thrilled to hear that she is the best service advisor you've ever had. Your feedback motivates us to maintain the high standards of service that you deserve. We appreciate your understanding about the busy schedule and are continuously working to improve our accessibility.

November 27, 2023

Good job . Mr. Sanchez was very helpful. Very courteous. And professional. My car was ready in one day ona two day job. More

by MICHAELBARANCIK
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2023 -

BMW of Palm Springs responded

We're pleased to know that Mr. Sanchez provided efficient and courteous assistance. Your positive comments will be shared with him, and we look forward to serving you with the same level of excellence in the future.

November 26, 2023

Bryan could not have been more helpful, highly recommend him! Great service experience , thank you. More

by GEpsp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2023 -

BMW of Palm Springs responded

We're delighted to hear about Bryan's helpfulness and your great service experience. Your recommendation is highly valued, and we look forward to providing the same level of assistance in the future.

November 26, 2023

The dealership in nice as are the people, but the pricing for service is obscenely high. The quoted price to replace the DEF tanks was close to the value of the vehicle, and it's very far out of line for wh More

by RHULSEY99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2023 -

BMW of Palm Springs responded

We apologize for any concerns you have regarding our service pricing. Your feedback is valuable, and we take it seriously. We continuously evaluate our pricing to ensure it reflects the value we provide. We appreciate your perspective and are committed to addressing this matter internally.

November 26, 2023

Sandra worked hard for us to give status at the end of the day and get the repairs needed in a timely fashion. More

by GERALDHOWSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

BMW of Palm Springs responded

Thank you for acknowledging Sandra's efforts in keeping you informed and ensuring timely repairs. We're glad she worked hard for you, and we'll make sure she receives the recognition she deserves.

November 25, 2023

Great service as always. Rely on them for my BMW service and will continue using their services. More

by ronpfenning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Monson
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Nov 28, 2023 -

BMW of Palm Springs responded

We're honored to be your trusted choice for BMW service. Your continued trust means a lot to us, and we're committed to delivering the high-quality service you've come to expect. If there's anything more you'd like to share or if you have further questions, please feel free to reach out. We value your business and look forward to providing an even better experience on your next visit.

November 25, 2023

Easy and pleasant experience for my yearly service. Appointment was easy to make and the everything was smooth More

by jessgoldfarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

BMW of Palm Springs responded

We're delighted to know that your yearly service was easy and pleasant. Your satisfaction is our goal, and we appreciate your positive comments about the appointment process and overall experience

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