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BMW of Palm Springs
Palm Springs, CA
1,118 Reviews
Sales Department
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily.
We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer.
Service / Parts / Boutique Departments
BMW of Palm Springs services your vehicle with the utmost care. Our highly trained staff of technicians and advisors have received hundreds of hours of factory training. Our goal is to quickly diagnose and repair your vehicle with original factory parts. We offer the following:
Factory trained and certified technicians
Alternate transportation
Genuine BMW parts
Complimentary car wash
All repairs come with a 2 year/unlimited mile warranty
Our waiting area has many of the common conveniences you'd expect such as complimentary refreshments, WIFI, TV and reading materials. If you would rather not wait, we are happy to provide alternate transportation.
Feel free to browse through our boutique for the best BMW Life Style items or great gift ideas.
SCHEDULE SERVICE
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,118 reviews
October 12, 2023
Amazing Service and attention to detail. From my initial interactions all the way through the service process, everyone was extremely polite, courteous, and friendly. Savanna King did an a From my initial interactions all the way through the service process, everyone was extremely polite, courteous, and friendly. Savanna King did an awesome job and I would highly recommend BMW of Palm Springs. I am certain I will be back. More
by KEITHWLESTER
Verified CustomerEmployees Worked With
Helpful October 12, 2023
Very pleasant experience when I took my car in for maintenance. They responded to texts promptly and I knew what was going on at all times. maintenance. They responded to texts promptly and I knew what was going on at all times. More
by TEDMCFADDEN8
Employees Worked With
October 12, 2023
This was my second time in bringing my X3 to this dealership for its service. In comparing the service and communications of Palm Springs to my last BMW dealer, BMW of Fairfax (VA), they are not in t dealership for its service. In comparing the service and communications of Palm Springs to my last BMW dealer, BMW of Fairfax (VA), they are not in the same level. I do not find the staff at Palm Springs as responsive and customer oriented as Fairfax BMW. I have owned BMW's since 1971 and dealt with numerous BMW dealers, and I find PS not at the same level. Maybe, it is because PS is the only dealer in this area and they have the market base. I hope that the overall service experience improves since I am thinking of getting a new BMW in 2024 and do not want to have the same experience if I buy a car from PS BMW. . More
by PHIKAP68
Employees Worked With
October 11, 2023
Bmw of palm springs does a good customer service. The fact of sending video to see how the vehicle is doing bad or good is a good idea. Thanks The fact of sending video to see how the vehicle is doing bad or good is a good idea. Thanks More
by gustavo4444.gc
Employees Worked With
October 11, 2023
Great service and excellent communication! Sandy Monson is a fine person to work with. She phoned me regularly. Sandy Monson is a fine person to work with. She phoned me regularly. More
by HISTORYDOC
Employees Worked With
October 11, 2023
Sandra is great. She is very helpful and great at her job. A+ thanks Sandra She is very helpful and great at her job. A+ thanks Sandra More
by jesspeckham
Employees Worked With
October 11, 2023
Great Service! Very efficient and professional. Savanna was great. Would use her again. Vehicle is still new, only 5,000 miles so hopefully same service qualit Very efficient and professional. Savanna was great. Would use her again. Vehicle is still new, only 5,000 miles so hopefully same service quality as the car gets older! More
by surfcity349
Employees Worked With
October 11, 2023
The Serviice team did a good job. Texting updates made it a good experience. Will use them again. Texting updates made it a good experience. Will use them again. More
by MCOLEX22010
October 11, 2023
Bryan did an excellent job getting my car in on the same day for an emergency inspection. I was from out of town and trying to get home and he was able to squeeze in a software upgrade that allowed me to h day for an emergency inspection. I was from out of town and trying to get home and he was able to squeeze in a software upgrade that allowed me to head back home. Much appreciated Bryan. More
by AZGOTECH
Employees Worked With
October 11, 2023
Excellent experience, Clean facility, Good coffee lounge and very good customer service Thank you Savanna and very good customer service Thank you Savanna More
by MRSCAROLYNNLEE
Employees Worked With
