BMW of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Clonic Top of the line service and staff! Although it was y expected. For my vehicle to stay they provided me immediately with a loaner car Top of the line service and staff! Although it was y expected. For my vehicle to stay they provided me immediately with a loaner car More
Lori Asserson Lori makes getting a new car feel like attending a family reunion. Been with Lori for years and my trust in her is everything. She truly is amazing. Lori makes getting a new car feel like attending a family reunion. Been with Lori for years and my trust in her is everything. She truly is amazing... More
Outstanding Excellent sales and service Dept. Everyone was extremely knowledgeable and professional. I highly recommend the sales and service dept at Prestige of Excellent sales and service Dept. Everyone was extremely knowledgeable and professional. I highly recommend the sales and service dept at Prestige of Ramsey. Drew and Cameron were great! More
Outstanding Truly professional friendly service !!greeted on the drive car checked in quickly car was serviced and washed advisor was outstanding from drop off to Truly professional friendly service !!greeted on the drive car checked in quickly car was serviced and washed advisor was outstanding from drop off to pick up More
BMW 528i Excellent and knowledgeable service, on schedule, they honestly manage your expectations as to when the maintenance will be completed and if something Excellent and knowledgeable service, on schedule, they honestly manage your expectations as to when the maintenance will be completed and if something comes up that they did not anticipate in giving you the original time estimate, they notify you that it will take longer than originally expected and provide you with the information on what they found that necessitates the maintenance taking longer than originally anticipated. More
Good service Best car buying experience yet! I didn't even buy a BMW, but I was treated like I did! Great dealership. Mike Lebron is aces! Best car buying experience yet! I didn't even buy a BMW, but I was treated like I did! Great dealership. Mike Lebron is aces! More
Cafe area They used to have muffins and gingerale. But recently i happen to not find them anymore. I bit frustrating because my recent repair bill was 5k and no They used to have muffins and gingerale. But recently i happen to not find them anymore. I bit frustrating because my recent repair bill was 5k and no muffins. More
Spotty service Dropping off my car for service was easy and fast. My service person Diana got me a loaner quickly and was out the door. Got a text message later in Dropping off my car for service was easy and fast. My service person Diana got me a loaner quickly and was out the door. Got a text message later in day to advise my car was ready for pick up. When I picked my car up it took a good 15 minutes for them to find my car and bring it to me with at least 4 people asking me if someone went to get it. Also in previous visits my car was washed looking like I went to a 5 Star car wash. This time it looked liked it wasn’t washed, if it was it couldn’t even tell. Some aspects of the visit were good while others didn’t meet previous experiences. More
Smooth Transition My family has worked with Alex Marsiglio for many years for all of our BMW's and he is the best of the best. Alex makes the experience painless and t My family has worked with Alex Marsiglio for many years for all of our BMW's and he is the best of the best. Alex makes the experience painless and the transition from one lease ending to the start of a new one - seamless. I have and will recommend Alex to anyone looking for someone with experience, knowledge and the ability to deliver! More
Service very bad Service Dept calles to that my car is ready so I went to pick up my car... and I still had to wait for 1 hr 30 min... no svc reps seems care... they j Service Dept calles to that my car is ready so I went to pick up my car... and I still had to wait for 1 hr 30 min... no svc reps seems care... they just keep saying that it will be ready without action.... it was very bad service attitude More