BMW of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Above and beyond service! I couldn't be happier with my recent experience at Prestige BMW. Leasing for the first time was a quick and easy process thanks to the professional he I couldn't be happier with my recent experience at Prestige BMW. Leasing for the first time was a quick and easy process thanks to the professional help of Andrew Araque. He went above and beyond to negotiate and accommodate my needs. Wouldn't recommend any other dealership or sales consultant! More
White Glove Sales Experience I made the decision to lease my new BMW from the same dealership (Prestige) and salesman (Greg Scott) that took such great care of me the last time I I made the decision to lease my new BMW from the same dealership (Prestige) and salesman (Greg Scott) that took such great care of me the last time I did the same. I can only say they topped the experience, pricing, professionalism, and WHITE GLOVE TREATMENT, I experienced the first time I worked with their team. From test drive, to negotiation, to driving away in my beautiful new M550, I could not have been more pleased. I have and will continue to lease my cars from Greg and his team, as well as recommend them to friends and family in the market. More
Superb service from Lori Asserson My husband and I have been getting BMW's for a dozen years from Lori Asserson at Prestige BMW. We drive 2 hours from Connecticut to Ramsay, NJ becaus My husband and I have been getting BMW's for a dozen years from Lori Asserson at Prestige BMW. We drive 2 hours from Connecticut to Ramsay, NJ because Lori's service, attention to detail and pricing can't be beat! She is a fabulous brand ambassador for BMW and super knowledgeable, professional, polished and fair. Listens to your needs, won't try to oversell you, she aims to please and does. Lori can't ever retire because we won't get our cars from anyone else! More
Good Sales Team but Waited 4 hours to get into finance... I chose to come to Prestige because the attention given to my online request was fast and accurate. Not something I'm used to getting. On arrival I I chose to come to Prestige because the attention given to my online request was fast and accurate. Not something I'm used to getting. On arrival I was quickly greeted with both the cars I wanted to test drive ready to go. (5 Stars). Max was great; he answered my questions and did not apply the annoying "salesman" pressure (5 Stars for Max). I got, what I feel, was a good deal on both my trade and new vehicle and Daniela was great at walking me through it (5 stars). The down side was that after I made my purchase decision - Here is what happened: 1) I waited (and this is not an exaggeration) 4 hours in the lobby to be brought in to finalize my deal. 2) It wasn't until almost 3 hours in that I got really any update on why I was waiting so long - which was really only "we're busy". 3) The entire time I was waiting I was forced to listen to an angry finance guy drop f-bombs over and over about how mad he was at someone. Luckily I did not have to meet with this one. 4) When I finally was brought in to finance the deal I had agreed on with the sales team (focused on monthly payment and financing) was not what was presented to me (I could have had a better deal with the financing I brought in) - but I didn't want to wait another 4 hours to sort this out. Jim was fast and nice so no complaints against him - it was really the ridiculous wait time on a Saturday that I did not plan for. More
Excellent experience. Having purchased cars for over 60 years I know a satisfying experience. Dealing with Jim C , D Wong and Pedro was a pleasure. Very knowledgeable, curt Having purchased cars for over 60 years I know a satisfying experience. Dealing with Jim C , D Wong and Pedro was a pleasure. Very knowledgeable, curtious, and efficient. More
Wonderful experience I chose to lease an x3 through BMW Prestige due to the wonderful experience that my father had when leasing his 3 series a couple of years back. He ha I chose to lease an x3 through BMW Prestige due to the wonderful experience that my father had when leasing his 3 series a couple of years back. He had heard of Lori Asserson (one of the dealership's saleswomen) through a client of his and recommended that I ask for her -- thank goodness I did! I could not have asked for a more pleasant, easy and efficient experience. Lori knew exactly what I wanted and helped me make a decision about the most economical way to achieve it. It was obvious that she was looking out for me, as the customer, and wasn't pushy at all about trying to get me to spring for more features/functions in the car than was reasonable given my budget. She was equally as helpful following the purchase -- she walked me through all of the necessary steps for getting new insurance, and sent Geico everything they needed with regard to paperwork, etc.; I didn't even have to think about it. On top of it she was just so great/fun to talk to! The cherry on top was when I came to pick up the car and Dwayne Wong walked me through everything I needed to know about the vehicle. He was a total expert and I felt very comfortable leaving the dealership having talked through the various functionalities of the car with him. He could not have been nicer or more helpful. Overall, the experience was a breeze -- if you are thinking about getting a BMW and aren't using Prestige in Ramsey, you're doing it wrong! More
The Prestige Experience I would like to thank the entire staff for making the experience a pleasant one. I highly recommend this dealership to anyone looking to buy. I would like to thank the entire staff for making the experience a pleasant one. I highly recommend this dealership to anyone looking to buy. More
Great dealer experience! This was the third BMW I have purchased from Prestige. There are many BMW dealers closer and more convenient to my home. The sales and service from This was the third BMW I have purchased from Prestige. There are many BMW dealers closer and more convenient to my home. The sales and service from Prestige has been top notch, so I will keep returning. Lori was great helping me through the process of ordering my first car and the delivery went very smoothly. Cameron helped me order and have installed some custom performance parts. Dwayne the "Genuis" did a great job of explaining all the features of the car. Jim completed all the paperwork and got me great financing. Great team effort! More
Happy experience Staff was great, answered all of my questions and helped me with anything I needed. They made the process quick and painless, I would recommend to any Staff was great, answered all of my questions and helped me with anything I needed. They made the process quick and painless, I would recommend to anyone looking for a BMW:) More
Thank You Lori! Three years ago, I was introduced to Lori through a friend and she has treated me like family ever since. That is an easy cliche to use, but it really Three years ago, I was introduced to Lori through a friend and she has treated me like family ever since. That is an easy cliche to use, but it really is the truth. That lease just ended and she made the transition into a new one such an easy process. She is attentive, responsive and willing to cater to my needs. Her hands on approach throughout the entire experience (not just the beginning and end of the lease) has also been fantastic. I have happily referred Lori to two of my friends and they also share the same feelings. I will continue to recommend her to family and friends, it is the least I can do after all she has done for me. More