BMW of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,506 reviews
All good until car is sold I bought a cpo x1 end of august. When picked up I was told 2nd key will be mailed to me monday. Got home and realized trunk partitions were missing. E I bought a cpo x1 end of august. When picked up I was told 2nd key will be mailed to me monday. Got home and realized trunk partitions were missing. Emailed and called sales and I was told he will take care. 2 weeks into it, emails, phone calls and texts still nothing. Basically no respond and no followup after sales. Also temporary plate is about to expire and license not yet in the mail. How difficult to send the missing partitions and key? I told them I am fine with cheaping shipping. I live almost 2 hours away and I dont have the time to go there, and on top of that it was their mistake. I read the positive reviews and thought it is a good dealer but apparently it was not the case. More
Car buying experience Had a great car buying experience with Sam Shehata. He was patient while I was looking and knowledgeable about everything I needed to know. He took th Had a great car buying experience with Sam Shehata. He was patient while I was looking and knowledgeable about everything I needed to know. He took the time to understand exactly what I was looking for and helped work out an agreeable deal to get it. I will be recommending Sam to everyone I know that is looking for a car. More
Professional and Courteous Service I have leased 8 vehicles from Prestige over the years. I would not go anywhere else. Lori Asserson has always been very helpful with fitting me with t I have leased 8 vehicles from Prestige over the years. I would not go anywhere else. Lori Asserson has always been very helpful with fitting me with the best vehicle for my budget. Dwayne Wong was very patient with teaching me the various features with my new BMW. The guy is really a genius! More
Professional and Enjoyable Experience This is my first purchase from Prestige and Greg, and it was exceptional. Greg was professional, courteous, patient and super attentive. He made the This is my first purchase from Prestige and Greg, and it was exceptional. Greg was professional, courteous, patient and super attentive. He made the purchase simple and easy and went above and beyond to make the process enjoyable. He really made it simple and enjoyable. Finance was easy with Jim, and Dwayne did a great job explaining the new car features. I would not hesitate to buy from Greg and the Prestige Team again. Thank you Greg! More
Consistently excellent service Lori and Prestige consistently provide excellent service. I've leased multiple cars from Lori, and she always goes above and beyond to satisfy whateve Lori and Prestige consistently provide excellent service. I've leased multiple cars from Lori, and she always goes above and beyond to satisfy whatever it is you're looking for. She genuinely cares about making her clients happy, and it's evident from the moment you meet with her. I will absolutely be back in the future and would definitely recommend both Lori and Prestige to anyone in the market for a BMW! More
Exceptional sales consultant Andrew Aranque is among the very few sales consultants who not only is professional but also know exactly how to negotiate and close a deal. He was ve Andrew Aranque is among the very few sales consultants who not only is professional but also know exactly how to negotiate and close a deal. He was very friendly, kind and respectful. Very pleased and happy! More
Great Service and Customer Care This was our second lease with Lori Asserson. She is professional, straightforward, and makes sure you get what you want. 5 stars for Prestige and L This was our second lease with Lori Asserson. She is professional, straightforward, and makes sure you get what you want. 5 stars for Prestige and Lori. More
My experience at Prestige BMW is always over the top. Prestige BMW customer service always exceeds my expectations, especially my sales Rep, Lori Asserson. She is always so transparent and makes sure that Prestige BMW customer service always exceeds my expectations, especially my sales Rep, Lori Asserson. She is always so transparent and makes sure that I am comfortable with the vehicle I'm choosing. I've leased three BMWs from Prestige and it's always because of Lori's customer service. She makes me walk out with a smile every single time. I love her personality and her drive to make sure her customers are 100% satisfied. She is the best in my books and I will continue to come to her in the future as well as refer her to close family and friends. More
BMW Forever Sales staff were polite and accommodating. My mind changed several times, as to which car I wanted to trade in, as well as to how I wanted to finance Sales staff were polite and accommodating. My mind changed several times, as to which car I wanted to trade in, as well as to how I wanted to finance the vehicle. Everyone was patient and professional. I now have a new 5 series and am very pleased. More
Customer Review Lori Asserson was professional and took care of all our needs. We would highly recommend her. Dwayne Wong did an excellent job showing us our car. Lori Asserson was professional and took care of all our needs. We would highly recommend her. Dwayne Wong did an excellent job showing us our car. More