BMW of Sarasota

Carlos was great service rep who explained our options and what was covered under our warranty policy the work was competitor in the time quoted and Carlo's answered all the questions we had about future and what was covered under our warranty policy the work was competitor in the time quoted and Carlo's answered all the questions we had about future appointments More

Excellent and quick sale, car was delivered with a full detail and tank. Johnathan P. Was very helpful. Tammy was also very good and got me a good rate. Very happy with my purchase and transaction with the detail and tank. Johnathan P. Was very helpful. Tammy was also very good and got me a good rate. Very happy with my purchase and transaction with the dealer overall. More

Right off the bat they start telling me what was not covered under warranty without even looking at the car. Quoted $800 for an alignment, balancing, and to get the dirt off from underneath. I knew some covered under warranty without even looking at the car. Quoted $800 for an alignment, balancing, and to get the dirt off from underneath. I knew something was off, so I picked it back up for my husband to look at only to find out all it needed was a pressure wash underneath since I had gotten stuck in the mud a couple days prior and that’s what was making my car shake. Simply crooks! And so much for road side assistance. I’m battling to get reimbursed for the toe after being stuck in the mud. Leased with BMW for 10 years now and it doesn’t look like I will continue. Terrible service and simply a rip off! More

Tiffany Ferrara in the service department is AMAZING! She’s super responsive and gets exactly what you came in for done in an extremely timely manner. I had a bad experience with another service advisor She’s super responsive and gets exactly what you came in for done in an extremely timely manner. I had a bad experience with another service advisor and thought about not coming back to Bmw of Sarasota because of it. I’m super happy I returned and found Tiffany. She’s my person now and I recommend her 1000000%. (I’ve owned BMWs for years and this is my families 5th one). Trust me when I say, Tiffany will make your BMW service headache free. More

Very professional and customer service minded. Jessica always makes sure I’m taken care of before she gets the car taken care of. She’s the best! always makes sure I’m taken care of before she gets the car taken care of. She’s the best! More

Friendly, courteous, clean dealership. This was my first visit in Florida and I was not disappointed. I really liked the video done by my technician of the inspection. visit in Florida and I was not disappointed. I really liked the video done by my technician of the inspection. More

Being the car was the easy and after calling a few stores realized it was by far the best deal anyone was offering for my I8. After the sale has been truly amazing with outstanding service! realized it was by far the best deal anyone was offering for my I8. After the sale has been truly amazing with outstanding service! More

Exceptional experience. Sales people listened to my wants and concerns. Never felt pressured. Worked hard to get everything I wanted and the price I could afford. wants and concerns. Never felt pressured. Worked hard to get everything I wanted and the price I could afford. More

My service person Scott Gould Was extremely helpful throughout the whole experience I have nothing further to say I was thoroughly satisfied please except my review at this point I am done throughout the whole experience I have nothing further to say I was thoroughly satisfied please except my review at this point I am done More

Chad Allard helped me through all aspects of the car buying process. He was responsive, professional, and went above and beyond to make this process as seamless as possible. buying process. He was responsive, professional, and went above and beyond to make this process as seamless as possible. More