BMW of Sarasota

Advisor My advisor at Sarasota BMW, Lewis M. is most agreeable. He’s professional, courteous and timely. I feel fortunate to have him on my “car team” My advisor at Sarasota BMW, Lewis M. is most agreeable. He’s professional, courteous and timely. I feel fortunate to have him on my “car team” More

The service was very fast and the people were incredibly nice. The amenities were good as well. I have nothing bad to say as of now. nice. The amenities were good as well. I have nothing bad to say as of now. More

First Class Treatment My entire experience went very, very well above my expectation. My service consultant, Scott, was knowledgeable and professional. He explained the ser My entire experience went very, very well above my expectation. My service consultant, Scott, was knowledgeable and professional. He explained the service work in detail, how long it would take and it was completed on time. I also appreciated seeing video inspection of car’s under side components, nice touch. This BMW dealership is First Class, cut above rest. More

Carlos was friendly, prompt, and efficient during my visit to your dealership for service. I am pleased with the visit and will continue to use BMW of Sarasota for automotive needs. visit to your dealership for service. I am pleased with the visit and will continue to use BMW of Sarasota for automotive needs. More

waited a looong time to get serviced It took a while to be greeted when I showed up for my service appointment. I pulled into the service garage and I had to go looking for someone to ge It took a while to be greeted when I showed up for my service appointment. I pulled into the service garage and I had to go looking for someone to get signed in. It's not like I showed up unannounced, I had an appointment. Seems like I was an afterthought to the dealership. My service advisor (3rd one in 3 yrs) spent more time on the phone instead of greeting me on my arrival. Also, I don't need to hear about your "dirty laundry" as a reason to "be patient", if you have internal issues running your dealership, that's not the customer's problem. More

As usual, Maria and the crew at BMW of Sarasota delivered a top notch experience. Great job, took care of my questions and concerns, and provided me with a proper vehicle diagnosis. a top notch experience. Great job, took care of my questions and concerns, and provided me with a proper vehicle diagnosis. More

The dealership does a wonderful job communicating during the time that the vehicle is in the service department. We were very happy when we bought the vehicle and we continue to be satisfied during the serv the time that the vehicle is in the service department. We were very happy when we bought the vehicle and we continue to be satisfied during the service of the vehicle. More

Tiffany Ferrera gave me the service that I would expect from a bmw dealer. Which I have never had from any of your other members. from a bmw dealer. Which I have never had from any of your other members. More

I submitted this before but my service advisor said it was not received. I said it was a real plus to have a service department that met the exceptional level of the car I drive. was not received. I said it was a real plus to have a service department that met the exceptional level of the car I drive. More

This is my 5th BMW. I have always been extremely well treated. The service department is great and Greg Jones is the best. My first salesman was Doug Gibson and now Jack Hojnacki takes good care of me. treated. The service department is great and Greg Jones is the best. My first salesman was Doug Gibson and now Jack Hojnacki takes good care of me. More