BMW of Sarasota

Maria came back from months of leave and still managed to jump back into providing excellent service to customers. I’ve seen people not function after just a weekend off. jump back into providing excellent service to customers. I’ve seen people not function after just a weekend off. More

review of service The people were very nice and courteous. My appointment was started on time and the results and expectations were met. I liked the texting while in wa The people were very nice and courteous. My appointment was started on time and the results and expectations were met. I liked the texting while in waiting area as to progress. it was a little slow receiving car after wash and admin chores, but overall was fine. More

Professional, organized and great communicators. Excellent customer service every time and at all levels. Highly recommended. Have a nice day! That's it...good bye. Excellent customer service every time and at all levels. Highly recommended. Have a nice day! That's it...good bye. More

Video by technician seals the deal Video of service by technician engenders great confidence and customer relations. I appreciated the compassion to do the right job for me the custome Video of service by technician engenders great confidence and customer relations. I appreciated the compassion to do the right job for me the customer. Communication of status by text, et al, was impressive. More

Jack was the best ! Honest and no pressure The finance Jack was the best ! Honest and no pressure The finance department was good also. We hope the auto will fit our needs over the lease term. Jack was the best ! Honest and no pressure The finance department was good also. We hope the auto will fit our needs over the lease term. More

Excellent customer service The dealership resolved a problem I had with the charging port flap that required replacing a warped fender. They communicated all aspects of the serv The dealership resolved a problem I had with the charging port flap that required replacing a warped fender. They communicated all aspects of the service experience well More

I had a service appt to drop off my new leased Z4 . Sat in the waiting room for 3 1.2 hrs. Finally got a loaner ( thank you), but I have not heard anything in two weeks. I’m assuming it was recall stuff , in the waiting room for 3 1.2 hrs. Finally got a loaner ( thank you), but I have not heard anything in two weeks. I’m assuming it was recall stuff , which is fine , but if I ever here back from someone, I can promise you, I will not be rushing back as I am an hour away. My first visit to bmw and I have found the whole experience chaotic and very odd. More

A++ service and availability. BMW of Sarasota make it very convenient to schedule a Sunday drop off for my mothers vehicle and I was kept informed throughout the entire process! very convenient to schedule a Sunday drop off for my mothers vehicle and I was kept informed throughout the entire process! More

Maria was great as usual. Kept me informed all along. Questions were answered right away. Handled the whole process perfectly. Thank You very much Maria. Questions were answered right away. Handled the whole process perfectly. Thank You very much Maria. More

Effective Hard working Team Great service; Knowledgeable and extremely helpful sales person, financial person, and "genius" who demonstrated every feature and answered all of ou Great service; Knowledgeable and extremely helpful sales person, financial person, and "genius" who demonstrated every feature and answered all of our questions. Everyone was very accommodating and patient as we tried to select the right car for us. More