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BMW of Sarasota

Sarasota, FL

4.7
17,621 Reviews
If you're in the market for a new high-performance luxury BMW, look no further than BMW of Sarasota. We proudly serve Bradenton, Port Charlotte, Lakeland and the surrounding areas. Our luxury BMW Sarasota car dealership offers the latest BMW model lineup at our lowest prices available every day so you'll never have to wait for a sale to save. BMW of Sarasota will even send you price alerts when the model you're interested in is reduced. Plus, every BMW we sell comes backed by the BMW of Sarasota Difference - a benefits package designed to make the most out of your new investment. Visit us today and let our friendly and experienced customer service representatives help you find the perfect BMW at the perfect price. With an extensive inventory of over 350 new, Certified Pre-Owned and preowned BMW models for sale, you're sure to find just what you're looking for. Our selection includes new BMW coupes, sedans, crossovers, SUVs and more with the most popular models like the 3 Series, 5 Series, the X1, X3, X5, 7 Series are always in stock. BMW of Sarasota is also by your side whenever you need any car service and repair work done in Sarasota. What’s more, our auto parts team would be happy to get you whatever you need to keep your BMW vehicle on the road for many miles to come.
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5151 Clark Rd

Sarasota, FL

34233

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Showing 17,621 reviews

November 23, 2019

Poor communication skills My husband brought my vehicle in for a standard oil change and ended up waiting nearly 3.5 hours. The main reason for his wait was because the service More

by ASHLEYWILCOX001
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tiffany Ferrara
Dec 02, 2019 -

BMW of Sarasota responded

Ashley, it's true we always pride ourselves on excellent customer service and we apologize that we didn't deliver that during your husband's visit. We can understand how frustrated he must've felt and will forward your comments to both our service team and management. Thank you for bringing this to our attention. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 23, 2019

Taken care of Tina , did a great job making sure all our needs were taken care of even when service wasn’t 100% . I appreciate her doing her best to care for us an More

by MICHELLE.DYE.ONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Griffith
Dec 02, 2019 -

BMW of Sarasota responded

Michelle, thank you very much for your amazing review! We appreciate it!

November 23, 2019

Excellent . Treated us very well. Settled on a fair price for BMW and trade-in. Car was detailed to perfection. We will recommend the dealership. More

by SKIPND81
Recommend Dealer
Yes
Employees Worked With
Tammy Saylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naycolle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Tighe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

BMW of Sarasota responded

We're glad that you enjoyed shopping with us -- thank you!

November 23, 2019

Oil change It took an hour and a half for an oil change scheduled at 8:30 am. This was the first oil change after the purchase of our vehicle from the dealershi More

by Karen.stalls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember
Dec 02, 2019 -

BMW of Sarasota responded

Karen, we're sorry that your wait time was longer than it should've been. Thank you for your feedback; we always appreciate hearing from our customers as to what we could do better. We hope that you give us a second chance in the future. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 23, 2019

Addressed issue promptly I had washer fluid warning light after picking up car from service. Returned next day and dealer checked all and replaced fluid strainer and issue was More

by DANDSARASOTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany and Juan
Dec 02, 2019 -

BMW of Sarasota responded

We're glad our team took great care of you quickly and professionally -- thank you!

November 23, 2019

Service Tiffany did an outstanding job taking care of my problem I would recommend her to anyone that needs service She responded to all my messages actually More

by EVIGUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany
Dec 02, 2019 -

BMW of Sarasota responded

Thanks for letting us know that Tiffany went above and beyond for you!

November 23, 2019

Poor communication Had to call multiple times to get any info on status of repair. Asst. Service Mgr. Gave me direct number, then never answered it. After a week, we More

by mpwensink1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek Thomas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

BMW of Sarasota responded

We're sorry that our communication wasn't better. Thank you for bringing this to our attention; we'll take steps to communicate service updates better. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 23, 2019

Great service. Derek is great Derek was excellent. Hooked me up with a complimentary rental. And kept me posted as to the progress. Great communication. Work was performed a timely More

by JAN.HOLTZMAN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

BMW of Sarasota responded

Jan, thanks for your awesome review! We're glad you enjoyed your service visit with us!

November 23, 2019

Always great service Derek is always available and provides the best service! His team is very informative and does a great job. I am never disappointed when I leave BMW S More

by DPARDUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

BMW of Sarasota responded

We're glad that Derek always takes great care of you -- thanks!

November 23, 2019

Great Use of Technology My first experience with Sarasota BMW They quickly diagnosed my engine problem and found an oil leak on my valve cover. I have a 2001 Z3 Roadster wit More

by George L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

BMW of Sarasota responded

George, thanks for letting us know that you enjoyed your service visit with us!

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