
BMW of Sarasota
Sarasota, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Maria's wonderful! I've been working with Maria for a few years. She communicates in timely fashion and takes excellent care of me. Not to mention she's always smiling. I've been working with Maria for a few years. She communicates in timely fashion and takes excellent care of me. Not to mention she's always smiling. And I always leave there knowing my baby has received the utmost in care. More
New vehicle service I made a reservation 2 weeks in advance. I was not offered a loaner vehicle and had to ask several times to schedule one (I live more than 1 hour fro I made a reservation 2 weeks in advance. I was not offered a loaner vehicle and had to ask several times to schedule one (I live more than 1 hour from the Dealership). When I arrived at Service Center, I was immediately told they were short staffed and Service Tech could not give me an estimate for the time of service? I was notified of Service was complete in PM, drove to pick up my vehicle. Not all service items listed on work sheet were completed (only noted after departing the dealership) items remain remain incomplete. This is not the high standard of service I have grown to expect from BMW. I have bean an Owner since 1996, owning about ten BMWs (I also own a 650i). I will never go back to this dealership! More
A friendly and courteous service adviser Judy was very good, but the actual service work seemed pretty slow. The guys that greeted me did not seem to question whether I actually had an appoin Judy was very good, but the actual service work seemed pretty slow. The guys that greeted me did not seem to question whether I actually had an appointment, even though my name was on the welcome screen. Chris S.- who sold us our car last year- is always very friendly More
Service Jessica is simply outstanding. I have had my car in for several issues over the last couple of years and each time Jessica makes it painless. She is Jessica is simply outstanding. I have had my car in for several issues over the last couple of years and each time Jessica makes it painless. She is simply the best service advisor I have ever encountered. More
Service was good, very helpful and courteous . The work on my x5 trailer hitch was put on and very professional. S Rogers was very helpful. was good, very helpful and courteous . The work on my x5 trailer hitch was put on and very professional. S Rogers was very helpful. More
Rip off for oil change Really? You send me a card for a $49.95 oil change, and I walk out paying $174.33? What a bait and switch game. You can be sure I’m not coming back fo Really? You send me a card for a $49.95 oil change, and I walk out paying $174.33? What a bait and switch game. You can be sure I’m not coming back for an oil change. I will come in only for warranty work from now on. Also, someone should have told me it would take 2 hours for an oil change. Now I know that is to get in the longer labor charges. More
Great service Streamline check in/out. Loaner car clean. Communication was on time. Dealership clean, great display of cars on the sales floor. Great waiting are, s Streamline check in/out. Loaner car clean. Communication was on time. Dealership clean, great display of cars on the sales floor. Great waiting are, set up to work if nesessary More
Service Carlos Munoz was very polite, efficient and truthful as to the time and cost of my service visit. He also pointed out some work that needed to be per Carlos Munoz was very polite, efficient and truthful as to the time and cost of my service visit. He also pointed out some work that needed to be performed in the future to safeguard my driving experience More
Excellent communication and service Maria was great and communicated everything well and addressed my concern the first time. A big thank you to her and the team at BMW of Sarasota Maria was great and communicated everything well and addressed my concern the first time. A big thank you to her and the team at BMW of Sarasota More
Service I was greeted by Johnny O , super friendly and accommodating and helpful . Had a great chat with Eric who leased my car to me , again ,super friendly I was greeted by Johnny O , super friendly and accommodating and helpful . Had a great chat with Eric who leased my car to me , again ,super friendly . Waiting for the car to be serviced is always a pleasure , the lounge area is comfortable with lots of goodies to munch on with good coffee . An hour and a half later Maria my service manager accompanied me to my car explaining that the service went well . My car had been cleaned and looked majestic . Maria was friendly and knowledgeable . All told a great stress free service visit . More