BMW of Sarasota

Great customer kindness I am so happy with your service. Seth was very thorough and professional . Even got me an Uber so I didn’t have to wait at dealership. Defin I am so happy with your service. Seth was very thorough and professional . Even got me an Uber so I didn’t have to wait at dealership. Definitely will be back!!! More

Excellent service. Friendly & Thorough Took my car in and i needed a part they did not have in stock. They had the part the next day and provided me with a beautiful almost new BMW X3 loa Took my car in and i needed a part they did not have in stock. They had the part the next day and provided me with a beautiful almost new BMW X3 loaner car for a day. Car was ready on time and work was done with excellence, as expected. Thanks to service manager, Greg, for his friendly manners and excellent communications. Thanks BMW of Sarasota ! More

Very courteous and professional staff from drop off to pick All team members make you feel like home. Big smiles and always ready to help...and in particular Carlos Nunoz. Keep up the good work guys!!! All team members make you feel like home. Big smiles and always ready to help...and in particular Carlos Nunoz. Keep up the good work guys!!! More

Yearly service Carlos does a great job. Very thorough assessment of the car to determine any issues. The waiting area was very pleasant and provided drinks and sna Carlos does a great job. Very thorough assessment of the car to determine any issues. The waiting area was very pleasant and provided drinks and snacks. More

Excellent Service Experience I setup and appointment with Carlos Muñoz to service my 2015 BMW M4. Carlos made sure the appointment accommodated my schedule. He arranged for a loan I setup and appointment with Carlos Muñoz to service my 2015 BMW M4. Carlos made sure the appointment accommodated my schedule. He arranged for a loaner which was ready when I arrived at the dealership. The work was completed on the same day ahead of his estimated timeframe. Upon my arrival at the dealership, he personally greeted me. To my surprise, he had my car washed and beautifully cleaned. He walked me through the work performed in order to validate my satisfaction. We own other high end German vehicles and this is the best experience I’ve ever had for a service appointment. We’ll done Carlos and Sarasota BMW! This is role model service and customer care. More

X5 service visit. I recently brought my 2017 X5 in for routine maintenance, repair of a faulty sensor under warranty, and detailing. Although the replacement of the sen I recently brought my 2017 X5 in for routine maintenance, repair of a faulty sensor under warranty, and detailing. Although the replacement of the sensor became more involved than expected, requiring reprogramming of the auto-stop feature, My service advisor, Carlos Munoz, kept me informed of all developments and had a brake system flush that came do performed while the car was there. When I got it back from detailing, it was immaculate. Showroom condition or better. I thank Carlos and the rest of the staff for thorough job. More

Standard oil change Maria is amazing!!! She is friendly and kind. I enjoy her sense of humor. As long as she is there I will keep coming back. Maria is amazing!!! She is friendly and kind. I enjoy her sense of humor. As long as she is there I will keep coming back. More

Fantastic Client Advisor Richard Liammari was great. He found the auto we were looking for, had it detailed and ready to be sold in a couple days. He followed up each day an Richard Liammari was great. He found the auto we were looking for, had it detailed and ready to be sold in a couple days. He followed up each day and even came in on his day off to finalize our receiving the vehicle. Waiting for finance was longer than we anticipated which added more than 2 hours to our receiving the car and leaving. The amount of paperwork was more than we have signed buying or selling property! But, Jesus Castillo was efficient and knowledgeable and we went through it all as soon as possible once started. More

Outstanding Experience BMW Sarasota service is absolutely outstanding. From the moment you are greeted when you pull in to the service bay to the moment you pick up your ca BMW Sarasota service is absolutely outstanding. From the moment you are greeted when you pull in to the service bay to the moment you pick up your car from service, everyone is professional, friendly and knowledgeable. Our service administrator, Valentina is truly a gem. She makes sure that we feel completely satisfied with our service and makes us feel very confident along the way. Thank you for making our experience with BMW Sarasota so great! More

Our salesman Roy Pollack was the best guy ever. From Roy to Gerard to Tammy, everyone was patient, friendly and helpful throughout the entire process. I would recommend Sarasota BMW to anyone and e From Roy to Gerard to Tammy, everyone was patient, friendly and helpful throughout the entire process. I would recommend Sarasota BMW to anyone and everyone. Thanks More