BMW of Sarasota

Terrific Experience with BMW of Sarasota and Carlos Munoz. I purchased my BMW 535i from a dealer in St Petersburg, Fl. After having several bad experiences I was very hesitant to bring my car to another BMW d I purchased my BMW 535i from a dealer in St Petersburg, Fl. After having several bad experiences I was very hesitant to bring my car to another BMW dealer. I was recommended by a friend to go to BMW of Sarasota and ask for Carlos Munoz. He is the Assistant Service Manager . Well I have to say he was just outstanding. His professionalism and value in the service he provided has won me over. He went beyond in servicing my BMW. I highly recommend him went requesting a service appointment. More

Outstanding. Great experience. This dealership has limited employee turnover so you deal with tenured professionals who are knowledgeable and genuinely likable. An Great experience. This dealership has limited employee turnover so you deal with tenured professionals who are knowledgeable and genuinely likable. An absolutely stellar experience and we love our new X2 ! More

CPO i3 The process of purchasing a CPO i3 was good for the most part. Negotiations on price were a little less than I had hoped for but in the end we got to The process of purchasing a CPO i3 was good for the most part. Negotiations on price were a little less than I had hoped for but in the end we got to within $500 of where I wanted to be. My sales associate Abby was very helpful and did all she could to make our experience pleasant. It was the last day of the month so they were busy and I ended up being at the dealership from 8:45am-12:37pm. About 30 minutes of that time was waiting on my bank but the majority of the time was spent waiting for paperwork and finance. If it had not been the end of the month maybe it would have gone faster. They do have a very nice waiting area for the service department with plenty of refreshments so that was nice. Looking at $100k+ cars helps some too. More

Excellent Service at BMW of Sarasota! My first service in Florida having come from California, I wasn’t disappointed. All aspects from scheduling an appointment to pickup was flawless. So My first service in Florida having come from California, I wasn’t disappointed. All aspects from scheduling an appointment to pickup was flawless. So glad to find my new BMW dealership. More

Excellent experience The service department was very helpful at explaining in detail what needed to be fixed. I have been there twice and have been satisfied both times wi The service department was very helpful at explaining in detail what needed to be fixed. I have been there twice and have been satisfied both times with their work More

Customer Service Galore I’m new to Sarasota, so I did not yet know the best non-dealer auto service for my X-3. Went to BMW of Sarasota for brake fluid change and repair of p I’m new to Sarasota, so I did not yet know the best non-dealer auto service for my X-3. Went to BMW of Sarasota for brake fluid change and repair of peeling glove box cover. Was told glove box could not be repaired and would be $300+ to replace. After expressing my view that interior parts deterioration is what I would expect from a Ford Focus, not a BMW X-3, I was introduced to the Kyle, the Service Director. Kyle acknowledged that other customers had experienced the same problem with their glovebox, and he offered to replace the glove box door for no charge! Wow. Kudos to the Customer Service person Susan, who was not only unbearably cute, but also extremely helpful in getting me in touch with Kyle. Yes, dealerships are typically 20-25% more expensive than independent repair shops, but when it comes to customer service, BMW of Sarasota is among the best i’ve Ever dealt with. Thank you. More

Review Great service. Jessica is always wonderful to work with. I am very happy with the overall experience and level of service provided by BMW. Thanks. Great service. Jessica is always wonderful to work with. I am very happy with the overall experience and level of service provided by BMW. Thanks. More

Review How about a shorter survey? Work was done in a timely manner. Thanks. The rest are not on this page or email 📧 was it to a page and it is not the onl How about a shorter survey? Work was done in a timely manner. Thanks. The rest are not on this page or email 📧 was it to a page and it is not the only way it was the first one in my phone so I’m not gonna sing. So there you have it. More

Timely and efficient As usual, Seth Rodgers was more than accommodating, kept us informed throughout the process, and made the whole experience as smooth as possible. Than As usual, Seth Rodgers was more than accommodating, kept us informed throughout the process, and made the whole experience as smooth as possible. Thank you! More

Simply the best I always have the best service at BMW Sarasota. Quick and effecient and they do their best to get you out the door quickly so you can go about your da I always have the best service at BMW Sarasota. Quick and effecient and they do their best to get you out the door quickly so you can go about your day. More