BMW of Sarasota

I have had very poor service at Tampa and Wesley Chapel locations and generally would avoid Morgan Auto Group if possible. locations and generally would avoid Morgan Auto Group if possible. More

Everything was great. Only issue I had was 2 hours for an oil change was a bit much. I was a little early (15 min). You got the car in quickly and it still took 2+ hours Only issue I had was 2 hours for an oil change was a bit much. I was a little early (15 min). You got the car in quickly and it still took 2+ hours More

Bmw of Sarasota is the best we bought a 2019 bmw x6 in 2023 and the service has been phenomenal Mr chung u have treated us like we bought a 2025 big booty 7 series the new Manager ,Ms Pauline, Ms Lucy u g 2023 and the service has been phenomenal Mr chung u have treated us like we bought a 2025 big booty 7 series the new Manager ,Ms Pauline, Ms Lucy u guys made this service trip especially nice god bless u all More

Derek is the best. He always gives personal attention to me and to my wife when we come in. He always gives personal attention to me and to my wife when we come in. More

It is always a pleasure dealing with BMW Sarasota. Helpful and friendly staff. Everything is clearly explained. Helpful and friendly staff. Everything is clearly explained. More

It was a smooth process and they gave me a great deal. I was referred to them and I would refer them to my friends. I was referred to them and I would refer them to my friends. More

Its been a while since I have owned a BMW, but I really enjoyed re-connecting with Jack, who made the purchase seamless. Thanks! enjoyed re-connecting with Jack, who made the purchase seamless. Thanks! More

Fantastic service. The dealership worked with me to help me come up with a solution for my financial obligation. The dealership worked with me to help me come up with a solution for my financial obligation. More

Brought my 2024 M440 in for service at noon on a Thursday. My problem was with apple car play automatically disconnecting my phone every time I tried to access the vehicle microphone. They said th Thursday. My problem was with apple car play automatically disconnecting my phone every time I tried to access the vehicle microphone. They said they were very busy and needed to give me a rental car. This seemed odd but I agreed and they proceeded to give me a Kia Soul as a rental. To say I was not impressed was a major understatement. They didn’t get my vehicle into a technician until 4PM on Friday and then I got a call late on Saturday saying they had upgraded software and I could come get the vehicle but they were closed on Sunday. I was out of town Monday so I went Tuesday AM to pick up the vehicle. I keep this car spotless and there is not a scratch on it. When I received the car back from my service writer it was covered from front to back in bird droppings, bright white all over my gray car. He proceeded to tell me that I had asked to not have my vehicle washed, which I never said, so I told him it 100% needed to be washed. He took it back and must have sprayed it with a hose because when it came back there were still at least 20 areas where I needed to use a cloth to remove it myself. At this time I tested the car play issue I had and it was not fixed. I was beyond annoyed at this point and had to leave the dealership before I did or said something I would really regret. The level of disorganization and unprofessional at this dealership is like nothing I have ever seen. I guess my next car will not be a BMW because it’s way to hard to get service close to home. More

The entire team is stellar and both Mario and ash are first rate at a great experience first rate at a great experience More