BMW of Sarasota - Service Center

Carlos is awesome! He’s exceeded my expectation as service advisor, and the people who work are friendly and very courteous. The dealership offers quite variety of BMW series . service advisor, and the people who work are friendly and very courteous. The dealership offers quite variety of BMW series . More

Quick, thorough, timely, sanitary. Organized, they videoed the repair. The only thing I would suggest is not making the customer sign because that increases risk. videoed the repair. The only thing I would suggest is not making the customer sign because that increases risk. More

Enjoyed the service very much. Scott Gould is a wonderful adviser, and I will be bringing my mini cooper back to this location for everything. adviser, and I will be bringing my mini cooper back to this location for everything. More

Tiffany Ferrara provided an amazing customer service . Very Professional, polite and sweet. Everything was done within the time frame expected. I Love the video reporat. Very Professional, polite and sweet. Everything was done within the time frame expected. I Love the video reporat. More

I had a great experience with everyone I dealt with at your dealership. Thank you so much to Tim Chestnut and Derek Thomas for treating me fairly and Kindly. your dealership. Thank you so much to Tim Chestnut and Derek Thomas for treating me fairly and Kindly. More

Derek did a great job getting me in and out .The dealership was very clean and Covid precautions in place. Keep up the good work dealership was very clean and Covid precautions in place. Keep up the good work More

Derek is always very welcoming and makes sure I’m taken care of. In the dealership people alway make sure that I’m being helped. care of. In the dealership people alway make sure that I’m being helped. More

Great experience! Tina Griffith was very helpful and professional. Especially with covid19, their service was contactless and superb. The engineer also sent a video of the inspection. Very impressive! professional. Especially with covid19, their service was contactless and superb. The engineer also sent a video of the inspection. Very impressive! More

We came in to have 4 recalls fixed on my son’s car. We met with Tiffany and she was nice and informative. I love the tech videos of our to do list of items, very cool. Even ballet was great, awesome exper met with Tiffany and she was nice and informative. I love the tech videos of our to do list of items, very cool. Even ballet was great, awesome experience. More

Excellent customer service Great customer service all around. My service advisor Tiffany Ferrara kept me up to date via text throughout the whole process, and went above and be Great customer service all around. My service advisor Tiffany Ferrara kept me up to date via text throughout the whole process, and went above and beyond working with BMW corporate to get my repairs covered. The technician also sent a video of the inspection and was very professional and thorough. I am not one that often leaves reviews, but in this case they have made me a very happy customer! More