BMW of Sarasota - Service Center

Derek was very professional and made sure all of my concerns were addressed. Great communication and work was done as promised and a timely fashion. Car was returned to me nice and clean! concerns were addressed. Great communication and work was done as promised and a timely fashion. Car was returned to me nice and clean! More

Great communication and pleasant to deal with. Dealer was mindful of my time and had the service completed in short order. Waiting area is comfortable and well equipped. was mindful of my time and had the service completed in short order. Waiting area is comfortable and well equipped. More

Great customer service. I really appreciate the service department for standing behind their work. There was an issue with work done on a previous service and the service department resolved the issue for department for standing behind their work. There was an issue with work done on a previous service and the service department resolved the issue for me. More

Carlos is great. Focused and knowledgeable. We have a long history with him. Although we were not interested, he spent time discussing the benefits of an extended warranty. long history with him. Although we were not interested, he spent time discussing the benefits of an extended warranty. More

Carlos is awesome! I had to bring my car in for a low tire warning. Carlos Is our service advisor and was off that day. The tires were filled and I was sent on my way, h I had to bring my car in for a low tire warning. Carlos Is our service advisor and was off that day. The tires were filled and I was sent on my way, had to go back to dealer for another low tire .Carlos took the time to check tires and found a screw. Replaced tire quickly and efficiently. Carlos has never let us down in all the years we have driven BMW. More

ScottGould and Eric Reeves were both very helpful in expediting service on my 4 Series for both PM and balancing and.mounting set of tires. expediting service on my 4 Series for both PM and balancing and.mounting set of tires. More

Excellent service. It was easy and timely to schedule service for the recall. The inspection video is a nice way to allow the customer to feel comfortable. service for the recall. The inspection video is a nice way to allow the customer to feel comfortable. More

As always , service staff were wonderful! Fernando never fails to make sure I am aware of each step. The new video feature is invaluable and appreciated. Dan the fellow genus is patient and so helpful in w fails to make sure I am aware of each step. The new video feature is invaluable and appreciated. Dan the fellow genus is patient and so helpful in walking me through the varius features in my BMW. More

It's been the second time that I 'm getting service with this dealership. Every time, I've been extremely well serve. They make sure that you are kept well informed. Very satisfied this dealership. Every time, I've been extremely well serve. They make sure that you are kept well informed. Very satisfied More

My service appointment went fine. I appreciate that my service coordinator arranged for a ride to/from a local restaurant so I did not have to wait in the waiting area. I also did a test drive on a large service coordinator arranged for a ride to/from a local restaurant so I did not have to wait in the waiting area. I also did a test drive on a larger vehicle as I am currently in a convertible but want to move to a SUV. Also, received a video from the technician working on my vehicle & that was nice. K.M. More