BMW of Sarasota - Service Center

New Battery and Brake fluid flush Again ... Sarasota BMW Is the BEST! I Love that you email discounts on work and especially the Oil change! Valentina Lizardi and her sister who is o Again ... Sarasota BMW Is the BEST! I Love that you email discounts on work and especially the Oil change! Valentina Lizardi and her sister who is on Maternity leave are Absolutely the BEST! Your waiting area is modern and CLEAN ! Too bad the snow birds all have their phones turned up ! You should make the area watching TV a quiet area only to watch the TV And relax ... just an idea !!!! Otherwise ... FABULOUS 😎🌴.. for a Local in Sarasota 😃 More

Carlos Munoz is the BEST! Professional and Attentive! First the good. Carlos Munoz is exceptionally attentive and very professional. I know that if he is checking out my BMW, it is going to be done ri First the good. Carlos Munoz is exceptionally attentive and very professional. I know that if he is checking out my BMW, it is going to be done right. Now the not so good. Getting an appointment or an acknowledgement of an appointment is way too difficult. We moved from California and the BMW dealer there was exceptional. From Service to Sales to follow up they were impeccable and whoever you dealt with made the transaction almost a family affair. With BMW Sarasota, you cannot be sure you got an appointment if you use the website as there is no acknowledgement. If you phone to make an appointment most of the time you are leaving a message and don't get a call back. Last visit when I was there I emailed the Service Advisor (not Carlos as he was out of town) and never got a reply. I used the email on her business card. Seems the IT part of the dealership needs an overhaul. We will be looking for an additional BMW shortly and had decided to not go to this dealership but after Carlos did such a great job we are thinking of reconsidering. More

Excellent service Carlos Munoz, my personal service rep could not be better. He listens to me and always puts my interest first and foremost. Could not ask for better s Carlos Munoz, my personal service rep could not be better. He listens to me and always puts my interest first and foremost. Could not ask for better service. More

Lewis was tremendous. This was my first BMW service experience after owning a Lexus for 20+ years. Lewis Mention and Johnnie O exceeded my expectations. Very friendly, very This was my first BMW service experience after owning a Lexus for 20+ years. Lewis Mention and Johnnie O exceeded my expectations. Very friendly, very thorough and very professional. Please congratulate them both on a job well done! I was very impressed and am thankful, especially after my horrible Lexus service experienced just down the road. Marty Monserez More

Excellent Carlos is the reason for my excellent rating He provides the best customer service I have ever received at a dealership. He is professional knowledg Carlos is the reason for my excellent rating He provides the best customer service I have ever received at a dealership. He is professional knowledgeable and friendly. Simply put he is the best More

Great Service visit BMW Sarasota Had occasion to visit BMW because of unexpected “Engine Light” on dash. Radiator issue. My service advisor, Lewis Menlon got on it and had everything Had occasion to visit BMW because of unexpected “Engine Light” on dash. Radiator issue. My service advisor, Lewis Menlon got on it and had everything fixed in a few hours. Service like this makes a client very happy. Special kudos to Lewis. Paul Grieco More

Excellent service Staff are courteous knowledgeable and go out of their way to assist its clients whether the vehicle is in or out of warranty. I am experiencing diffic Staff are courteous knowledgeable and go out of their way to assist its clients whether the vehicle is in or out of warranty. I am experiencing difficulties with claims I filed on warranties for appearance and dent and dings which I purchased at the same time I purchased my new vehicle. Sarasota. BMW staff are going above and beyond to assist me in resolving these claims with those companies. More

Nice service Carlos pays attention to detail, and provides excellent service. We were an hour early for our appointment but got taken care of right away. Carlos is Carlos pays attention to detail, and provides excellent service. We were an hour early for our appointment but got taken care of right away. Carlos is not pushy and will never force you into unnecessary service. More

Thank you Carlos ! Great experience will be back again ! Really fast service and able to get same day appointment. And love the fact I could take a free Uber. Great experience will be back again ! Really fast service and able to get same day appointment. And love the fact I could take a free Uber. More

Drive an Audi but BMW service get my business! My service that I had done on my car surpasses the service I get at Audi across the street. I will definitely come back again! My service that I had done on my car surpasses the service I get at Audi across the street. I will definitely come back again! More