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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,865 Reviews

12,865 Reviews of BMW of Sarasota - Service Center

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July 06, 2019

Good service and friendly staff. My only change would be to not have the customer get a car rental when a recall service is needed. More

by SPONE74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

BMW of Sarasota responded

Thanks for your feedback; we always want to learn how we can improve. Thanks as well for the excellent review!

July 06, 2019

Carlos was and always is helpful! I was informed of all the things on my car that needed attention. I was also given a clear picture of what work needed to be completed first, second,( More

by JADREBES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

BMW of Sarasota responded

We're happy to hear that Carlos made your visit a great one -- thank you!

July 06, 2019

Routine maintenance Everyone was friendly and professional. Maria is the best. She took care of one small problem and got the work done quickly. Car returned clean. Could More

by Doc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

BMW of Sarasota responded

Thank you so much for your full five stars!

July 05, 2019

World class customer service The staff at BMW is amazing. The dealership is beautiful and has the best amenities. The staff always goes over and beyond to meet my needs. More

by PYSMITH67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naycolle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

BMW of Sarasota responded

Thank you so much for your amazing review!

July 04, 2019

Good experience Carlos Munoz was knowledgeable and attentive to my needs and answered my questions well. He is courteous and took care of the needed service on my BM More

by SCOTLURE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

BMW of Sarasota responded

Thanks for the excellent review!

July 04, 2019

Great service. Every one is going out of their way to make our experience as memorable as possible. The work that they do is high quality and they do it with pride. More

by vouncehouse
Recommend Dealer
Yes
Employees Worked With
Humbert Cazaubon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

BMW of Sarasota responded

We always take pride in our work and we're very glad that you appreciate our efforts -- thank you!

July 04, 2019

Good experience just took a little longer than expected Just went in for my 10000 mile service. Was a little disappointed to learn that tire rotation was not part of this. BMW makes a big deal out out of t More

by ERIC.MCCARTNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

BMW of Sarasota responded

Eric, we're glad that overall, your experience with us was a great one and that we've earned your full five stars -- thank you!

July 03, 2019

Good service Very friendly person who helped me. She was professional, came with good suggestions and advice plus made sure I got the car wash. The car was don More

by TORSTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think it was Maria, but I am not sure. I am only remembering from looking at the photo above
Jul 05, 2019 -

BMW of Sarasota responded

Thanks for your stellar review!

July 03, 2019

No comparison I took my 650i in for warranty work and was provided a loaner car. They gabe me a new X7 50i. OMFG! BMW of this is a new sales gimmick, it worked. The More

by DALE.MARLOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Santori
Jul 05, 2019 -

BMW of Sarasota responded

Dale, thank you very much for your awesome review. We're so glad to hear you love your car!

July 03, 2019

Charge plate replaced Repaired in a timely manner and transportation was provided as I had I towed and I don’t live close- My rep Carlos is awesome- always kind and atten More

by SHELLEYMARIASAFFOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

BMW of Sarasota responded

Thanks for the amazing review, Shelley!

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