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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,864 Reviews

12,864 Reviews of BMW of Sarasota - Service Center

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April 27, 2019

Prompt courteous service Maria is the best service representative I have dealt with, in 45 years of dealership representatives. She does what she says in a prompt courteous m More

by sepastor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

BMW of Sarasota responded

Thank you for letting us know that Maria always takes excellent care of you!

April 27, 2019

Warranty service Anytime I have had an issue or questions they are always more than happy to help. This last trip was just another example of there great service and h More

by jsettle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

BMW of Sarasota responded

What an amazing review -- thank you!

April 27, 2019

Great honest hospitality All of my needs were taken care of and a loaner can was provided. Kristen was extremely helpful and easy to communicate with. Chong Lee took the car f More

by YOUSEFDARTAWIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think her name was Kristen, Jessica Caycedo
Apr 29, 2019 -

BMW of Sarasota responded

Thanks for your excellent review, Yousef!

April 27, 2019

10000 mile service Great service, car cleaned when finished, delicious cookies and coffee. Nice job. Plenty of nice cars to look at while waiting. Everyone was very frie More

by JPJL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Caycedo
Apr 29, 2019 -

BMW of Sarasota responded

We're happy you enjoyed your service visit with us. Thanks so much!

April 26, 2019

Excellent service Fast, efficient, and friendly service! The whole experience was extraordinary thanks to Jessica! Always faster than I expected and amazing service! Sh More

by BROOKELESHCHENKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Caycedo
Apr 26, 2019 -

BMW of Sarasota responded

Thank you for your amazing review, Brooke!

April 26, 2019

Service Carlos changed my oil and oil filter. I would recommend BMW to family and friends. I would bring my car back to Sarasota BMW in the future. More

by ROSEMARYLINTNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

BMW of Sarasota responded

Rose Mary, we're very pleased to hear you feel that way and that Carlos made your visit a great one. Thanks!

April 25, 2019

Very courteous people. Carlos was very thoughtful Very thoughtful they did a great job getting me taking care of at the price that was quoted they hot me a rental so I wouldn’t have to sit there all d More

by JOHNOPPIHLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2019 -

BMW of Sarasota responded

John, we're so glad you had a great visit with us and that Carlos took excellent care of you. Thank you!

April 25, 2019

Review of service All personnel were very curious and knowledgeable. Very pleased with Carlos and the ladies at the desk who got me the rental car. Will continue to use More

by PK2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2019 -

BMW of Sarasota responded

We're glad you had such a great visit with us. Thank you for the excellent review!

April 25, 2019

Excellent service I it's always a pleasure dealing with your service department. Seth is fantastic and so are the mechanics. The facility is pleasant to wait at too. More

by APLANDES5549
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Rodgers
Apr 26, 2019 -

BMW of Sarasota responded

Thanks for your great review!

April 24, 2019

Excellent Service I left a message with Maria to schedule an appointment since Carlos, my long service rep, had left and was surpraised almost immediately got contacted More

by MPASTORIZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2019 -

BMW of Sarasota responded

This is what we love to hear -- thanks so much!

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