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12,856 Reviews of BMW of Sarasota - Service Center
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February 14, 2019
experience was excellent I was waited on right away, I gave a 5 star rating because everyone is very professional , they greet you with a smile, check you in and offer you a place to sit and relax .Th I gave a 5 star rating because everyone is very professional , they greet you with a smile, check you in and offer you a place to sit and relax .They offer you water to drink and let you know that your rep will be with you shortly. Rep is there to greet you in minutes to discuss car problem. Later will come back with an estimate for repair. If it twill take a longer time to fix I always an uber back home. That way i,m not sitting for hours. More
by DORISGREIN
Verified CustomerEmployees Worked With
February 14, 2019
Seth is awesome . He always finds me a loaner and never tries to upsell service and only fixes what i need fixed. Done fast, Thanks! . He always finds me a loaner and never tries to upsell service and only fixes what i need fixed. Done fast, Thanks! More
by john
Employees Worked With
Seth
February 13, 2019
Great Experience- thanks Fernando is the best. Not only he is super knowledgable about BMW and cars in general, but he's also patient, professional and provides great customer Fernando is the best. Not only he is super knowledgable about BMW and cars in general, but he's also patient, professional and provides great customer service. Thanks so much, I love my X5 ;-) More
by Anyuta
Employees Worked With
Fernando Santori
February 13, 2019
Servic advisor Carlos Munoz was very informative and personable with us. A quality you can tell that is genuine and not staged. Kept us informed of every detail whil Carlos Munoz was very informative and personable with us. A quality you can tell that is genuine and not staged. Kept us informed of every detail while are car was being serviced. Being self employed I would love to have an employee with his dedication and character More
by ARTISTICSPASANDPOOLS
Employees Worked With
February 13, 2019
Steph is a great representative Sarasota BMW The entire staff at BMW Sarasota is very professional and customer-oriented no one is in your class staff is the reason why I always go to Sarasota B The entire staff at BMW Sarasota is very professional and customer-oriented no one is in your class staff is the reason why I always go to Sarasota BMW Jim Meister More
by KINGSLEEY
February 13, 2019
coolant leak Got a quick appointment. Service done in a timely manner by friendly, competent personnel at a fair price. Would not take my 650 for service anywhere Got a quick appointment. Service done in a timely manner by friendly, competent personnel at a fair price. Would not take my 650 for service anywhere else. More
by KEN
Employees Worked With
February 13, 2019
excellence excellent customer service,and human contact,I didn't feel like another number,very professional approach. Fernando made me feel in very good hands, excellent customer service,and human contact,I didn't feel like another number,very professional approach. Fernando made me feel in very good hands, thanks More
by PASQUALE.SCHIANO
Employees Worked With
Fernando Santori
February 13, 2019
Very good visit This was my 1-year service visit. On the way to the dealer an engine warning light came on! My service rep (Maria Lizardi) handled everything quickly This was my 1-year service visit. On the way to the dealer an engine warning light came on! My service rep (Maria Lizardi) handled everything quickly and professionally and once the engine problem was identified, she got me a loaner so I could go home. When the problem was corrected, she called me at home. All went smoothly. More
by GNBAYERN
Employees Worked With
February 13, 2019
Carlos was fantastic and very knowledgeable . Carlos went beyond ... when service was complete but he saw I was sitting in my car not leaving he came over to inquire . And when the genius guys wer Carlos went beyond ... when service was complete but he saw I was sitting in my car not leaving he came over to inquire . And when the genius guys weren’t available Carlos stepped up and helped me and then asked a genious to take a moment to make I had all my info ! More
by GFLOTNER
Employees Worked With
Other Employees :
When I first drove up Jonny O said welcome back Miss Ontario . With a big smile !
February 13, 2019
Service adviser was perfect, car was not treated wiell... I took my car in for some service everything was perfect and fine until a few days afterwards I noticed deep scruffs/scratches and small rips on my dr I took my car in for some service everything was perfect and fine until a few days afterwards I noticed deep scruffs/scratches and small rips on my driver's leather seat, deep scratches on my kick panel (The lower part of the door) and deep scratches on my steering wheel. I don't know how they let the mechanics not take care when treating other people's cars. This isn't the first time I've had a car come back from service with excessive wear. Again I want to state my service adviser was perfect but I'm not satisfied how my car was returned to me. I know the exterior was messy but that was it. More
by DANWREID
Employees Worked With
