BMW of Sarasota - Service Center

Thorough and smooth service experience Good experience all around. Very helpful service supervisor. Took care of everything. Mechanics did a very thorough job of examining car for any is Good experience all around. Very helpful service supervisor. Took care of everything. Mechanics did a very thorough job of examining car for any issues needing to be addressed. More

My Customer Service, Maria L was quick and percise 10 I give her the highest rating because each time I bring my car in for service, she gives me personalize attention and see to it that my request is att I give her the highest rating because each time I bring my car in for service, she gives me personalize attention and see to it that my request is attended to in a professional manner and always with a smile. My car is taken care off by the mechanic Erick who knows my car! More

BMW X3 Oil Service Very professional from greeting to departure. Did only what I asked and did not try to sell me on other services. On completion of service provided me Very professional from greeting to departure. Did only what I asked and did not try to sell me on other services. On completion of service provided me with a verbal status and personally walked me to my car. More

Great service The service at BMW is impeccable. They truly understand customer service and are excellent at hospitality. My service advisor, Fernando, was extremel The service at BMW is impeccable. They truly understand customer service and are excellent at hospitality. My service advisor, Fernando, was extremely helpful through all my maintenance and repair issues. More

Fast Effiicent! Seth is a great service agent Seth is always attentive. Quick service. Gets the problem solved in Timely manner. Always puts me in a loaner. Explains what is happening before anyth Seth is always attentive. Quick service. Gets the problem solved in Timely manner. Always puts me in a loaner. Explains what is happening before anything is done. Answers questions. More

Good service great peolr Greeted as a friend helpful we enjoy our service time here although wait time was high it was pleasant and showroom was oodvto look around in Greeted as a friend helpful we enjoy our service time here although wait time was high it was pleasant and showroom was oodvto look around in More

Service advisor was great time to get a loaner car and too . Derrick was great efficient friendly and knowledgeable. The loaner process took too long probably 45 minutes and was not efficient. I would recommend Derrick was great efficient friendly and knowledgeable. The loaner process took too long probably 45 minutes and was not efficient. I would recommend reviewing the loaner peocess More

Carlos and the team were great! This was our second time at Sarasota BMW, we brought our X3 in for a warranty fix and to check on a few other things. Carlos captured all my concerns This was our second time at Sarasota BMW, we brought our X3 in for a warranty fix and to check on a few other things. Carlos captured all my concerns and communicated effectively throughout their resolution. Thanks Carlos! More

Service for a vacationer I was treated very professionally from the moment I called. Even though I have never been to your BMW Dealership, your receptionist was very pleasant I was treated very professionally from the moment I called. Even though I have never been to your BMW Dealership, your receptionist was very pleasant and was quickly able to get me an appointment. Derek is also a professional, he understood the problem and thoroughly explained how it would be resolved. I enjoyed working with him. More

Regularly scheduled maintenance. I had to have routine maintenance performed on my vehicle. It was determined, upon inspection by service personal, that my tires were badly worn. It w I had to have routine maintenance performed on my vehicle. It was determined, upon inspection by service personal, that my tires were badly worn. It was apparent that the routine maintenance was turning out to be quite expensive. My advisor, Fernando was able to get the cost of the oil change, filter and tires down quite a bit. Although still expensive, it wasn't as bad as it could have been. Thanks Fernando. More