BMW of Sarasota - Service Center

Air bag light Took car in because airbag light went on. Was told the airbags were fine. Check engine light was also on and that was diagnosed. But when I left the d Took car in because airbag light went on. Was told the airbags were fine. Check engine light was also on and that was diagnosed. But when I left the dealership the airbag light was still on. The error code was never cleared. More

Excellent service Oil changed and car washed. Excellent. Worked with Naycolle on a new lease. She is the best. Derek was excellent in the service department also. Oil changed and car washed. Excellent. Worked with Naycolle on a new lease. She is the best. Derek was excellent in the service department also. More

Amazing service Thank you, this is my first BMW and I felt right at home. Derek treated me with kindness and overall professionalism. Why did I wait this long to own Thank you, this is my first BMW and I felt right at home. Derek treated me with kindness and overall professionalism. Why did I wait this long to own a BMW.. however this will not be my last. More

fast. thorough. They did exceptional Derek my consultant took care of everything including a small dent that was covered with our warranty we added-on. He communicated well with me when Derek my consultant took care of everything including a small dent that was covered with our warranty we added-on. He communicated well with me when they found a small issue (covered) that needed a small amount of additional time. Happy with the visit and they were ready for me in the morning asa planned. More

Extraordinary Customer Service Again& Again Fernando, the service manage was not only expeditious in his diagnosis and repair, but he was also very courteous. Unfortunately, I also had some issu Fernando, the service manage was not only expeditious in his diagnosis and repair, but he was also very courteous. Unfortunately, I also had some issues with my Bluetooth connectivity. Lol and behold, Andrew and Antoinette who specialize in assisting customers with all the interior capabilities of BMW vehicles, simply showed me the appropriate sequence to connect my new phone and pandora music to my system with a new passcode. I’m so very happy with everyone I’ve been in contact with over the past year. Everyone is so highly trained in their specialty and very empathetic. More

Excellent service Our car was serviced and returned to us in pristine condition. Carlos got us in and out on a timely basis. Went over all that was done. He always ta Our car was serviced and returned to us in pristine condition. Carlos got us in and out on a timely basis. Went over all that was done. He always takes good care of us. More

Too Notch 5 star experience BMW of Sarasota is the example of what a luxury dealership experience should look and feel like. Carlos was a fantastic service manager! They will be BMW of Sarasota is the example of what a luxury dealership experience should look and feel like. Carlos was a fantastic service manager! They will be losing an extremely valuable asset if he decides to leave. That level of quality customer service is not easy to come by. The speed of service, amenities, atmosphere and, overall quality of service is some that sets this dealership above many I have been to. Keep up the good work More

70k mile oil change Changed my oil in time promised, and provided a reasonable estimate for some minor work replacing dried out windshield gasket. Maria was very pleasant Changed my oil in time promised, and provided a reasonable estimate for some minor work replacing dried out windshield gasket. Maria was very pleasant to work with. More

Service at BMW of Sarasota Maria is always great and gets whatever I need completed in a timely manner. Pricing was great I even picked up a new M Thermus and it works wonderful Maria is always great and gets whatever I need completed in a timely manner. Pricing was great I even picked up a new M Thermus and it works wonderful. More

Service On time and very helpful. Great experience! Maria was very knowledgeable and helped determine whether or not tires needed replaced. After reviewing tr On time and very helpful. Great experience! Maria was very knowledgeable and helped determine whether or not tires needed replaced. After reviewing tread wear with me we determined the best course of action was to replace 2 additional tires More