BMW of Sarasota - Service Center

Thank you for the great service Thank you for always getting me an appointment to check my car when I hear a sound that was never there before and fixing the problem in a timely mann Thank you for always getting me an appointment to check my car when I hear a sound that was never there before and fixing the problem in a timely manner. More

Service Team communicated with me throughout the process. Some other items had to be done that I wasn’t anticipating but they notified me in a timely manner s Team communicated with me throughout the process. Some other items had to be done that I wasn’t anticipating but they notified me in a timely manner so it wasn’t an issue. More

Great service Very quick and friendly service. I trust everything was taken care of for my car. Valentina communicated with me very well about what to expect and re Very quick and friendly service. I trust everything was taken care of for my car. Valentina communicated with me very well about what to expect and reviewed future repairs. She was very pleasant to talk to. More

I expected to have my repair made without cost to me. The repair parts are on order, and I will not be charged for them. Greg was extremely helpful and responsive,and I greatly appreciate his efforts. The repair parts are on order, and I will not be charged for them. Greg was extremely helpful and responsive,and I greatly appreciate his efforts. More

Great Service Dept. My customer service consultant is Maria. She is the best I have ever worked with. She takes care of me from start to finish. I always look forward to My customer service consultant is Maria. She is the best I have ever worked with. She takes care of me from start to finish. I always look forward to seeing her and her beautiful smile. Can not say enough about their customer service. More

Ecellent Customer Service! I got the white glove treatment from Maria! Brought in our X5 for a folding mirror issue. Initially I was told that the CPO warranty department denied I got the white glove treatment from Maria! Brought in our X5 for a folding mirror issue. Initially I was told that the CPO warranty department denied he claim. I discussed with Maria my compelling reasons why I thought it should be covered. She listened, she understood and agreed to talk with the service manager. I got a text later that day indicating they would cover it under CPO warranty. Once the part came in she made it very easy and accommodating to get the work scheduled. The fix did not take long and I was treated with the utmost courtesy. The whole staff there made sure I was taken care of when wandering around dreaming about a 6 series convertible. Well done Maria and BMW of Sarasota staff. More

Replacement of charger for i3 Greg Jones was very good and very fast to diagnose and then replace the i3 charger. Thanks for the great service. Very happy with the result. Greg Jones was very good and very fast to diagnose and then replace the i3 charger. Thanks for the great service. Very happy with the result. More

Always satisfied ! Problem with vehicle is not resolved and found out a few more things that need to be taken care of . No doubt that Fernando is on top of it . As alw Problem with vehicle is not resolved and found out a few more things that need to be taken care of . No doubt that Fernando is on top of it . As always , great service ! More

Great Service Center Very efficient service center. The agent comes and explains to you what needs to be done. The waiting room is very confortable. We left for errands an Very efficient service center. The agent comes and explains to you what needs to be done. The waiting room is very confortable. We left for errands and got a call back when our car was ready. We appreciate that they always clean the car. We highly recommend it. More

M5 Rear Brakes Valentina was excellent and had my car in and out in no time and on Christmas Eve. I would recomend this dealership to any M owner as they have the pa Valentina was excellent and had my car in and out in no time and on Christmas Eve. I would recomend this dealership to any M owner as they have the parts and service personal r=to assist. More